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Post by RED on May 22, 2006 21:48:13 GMT 1
HI Red Let me assure you that I'm certainly "not scared" or "not bothered" to discuss any aspect that affects my business postively or negatively. All departments at head office know me well as I'm constantly either phoning or emailing sadly mainly due the negative!! I'm just concerned that the voice of a few could represent the many without any input from them. That's all. Maybe I will start posting who knows...watch this space! I've stated that this site is a good idea although some times it can get a bit "histerical" with "advisors" winding up and sitting back and watching the others "go"! The forum actually represent the voice of the many, its just that the many do not speak up for themselves and leave it to the few. We want everybodies input, H/Office included. Red |
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Post by thelloydgang on May 22, 2006 21:51:32 GMT 1
I think you're missing the point I'm trying to make and I'm feeling a little hostility towards me! Certainly not encouraging me or other readers to post in future!
So you attended these meetings........apparently, service call payments were one of the many issues brought up. Having to go back to customers more that once when head office caused DOR's and not being payed for it. If this happened to us we just contacted our FSM and a service payment was put through on our weekly commision depending on type of DOR. Now we get £20 for the second visit regardless of how much work is involved and service calls are booked direct into my Lead diary and not at a convenient time for my fitter. This change only happened because the advisors who attended these meetings bought this up as one of their biggest frustrations. It is now even more of a frutration to me than before and I certainly didn't ask for this change!
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Post by thelloydgang on May 22, 2006 21:54:42 GMT 1
Exactly what I mean..................how do you now the many are not speaking up for themselves just because they're not posting on this site! Sorry to be devil's advocate but I'm getting a bit frustrated with this site now!  |
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Post by thelloydgang on May 22, 2006 22:01:14 GMT 1
I'm sorry.....can't quite get my head around this one...........
You say the Forum represents the voice of the many it's just that the many don't speak up for themselves. How do you know what they want to say then? You don't know what discussions I'm having with Head office or how I feel about the running of MY business! This was all I was trying to say in my first posting.
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Post by RED on May 22, 2006 22:02:18 GMT 1
I think you're missing the point I'm trying to make and I'm feeling a little hostility towards me! Certainly not encouraging me or other readers to post in future! So you attended these meetings........apparently, service call payments were one of the many issues brought up. Having to go back to customers more that once when head office caused DOR's and not being payed for it. If this happened to us we just contacted our FSM and a service payment was put through on our weekly commision depending on type of DOR. Now we get £20 for the second visit regardless of how much work is involved and service calls are booked direct into my Lead diary and not at a convenient time for my fitter. This change only happened because the advisors who attended these meetings bought this up as one of their biggest frustrations. It is now even more of a frutration to me than before and I certainly didn't ask for this change! Hi thelloydgang Sorry if I give the impression of hostility, did not mean to be so aggressive. It is just that these measures, ie the insurance problem and the raise in dor fines were probably in the pipe line already and were just made to look like it was the forums fault. It never was and was probably designed to try to cause a rift by implying such. I was not on the forums so do not know much about them but I am pretty sure the above items were never mentioned. All the people that attended the forums were advisor's and why would they sanction such things. I will say this though.Other things are in the pipeline and they will not be of the forums making either. Red |
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Post by RED on May 22, 2006 22:08:06 GMT 1
I'm sorry.....can't quite get my head around this one........... You say the Forum represents the voice of the many it's just that the many don't speak up for themselves. How do you know what they want to say then? You don't know what discussions I'm having with Head office or how I feel about the running of MY business! This was all I was trying to say in my first posting. Understand what you are saying, but to do something collectivly it has to be discussed and made public. When you discuss something with head office on a one to one bassis it used to be the standard reply, its only you. We now know differently but only because the forum has made it more public. Red |
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Post by thelloydgang on May 22, 2006 22:09:27 GMT 1
Hi Red
Thanks for the apology........I can sleep soundly tonight knowing that you're not really aggressive! Not sure this posting thing is a good idea for me tho......where did the last hour and a half go!!
thelloydgang
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Post by JoY on May 22, 2006 22:12:10 GMT 1
I think you're missing the point I'm trying to make and I'm feeling a little hostility towards me! Certainly not encouraging me or other readers to post in future! So you attended these meetings........apparently, service call payments were one of the many issues brought up. Having to go back to customers more that once when head office caused DOR's and not being payed for it. If this happened to us we just contacted our FSM and a service payment was put through on our weekly commision depending on type of DOR. Now we get £20 for the second visit regardless of how much work is involved and service calls are booked direct into my Lead diary and not at a convenient time for my fitter. This change only happened because the advisors who attended these meetings bought this up as one of their biggest frustrations. It is now even more of a frutration to me than before and I certainly didn't ask for this change! Not all of us got paid for multiple DOR's!!!!!! We never did...... we were led to believe it was just part of the job. In fact we often LOST money on them as the customer would be given a discount for THEIR trouble, and we just got a reduction in commission. The Advisors at Hillarys Forums (as opposed to the Advisor Forum here) were invited by Hillarys, and were not all members on this site. In fact.. most weren't I believe. |
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Post by RED on May 22, 2006 22:13:37 GMT 1
Hi Red Thanks for the apology........I can sleep soundly tonight knowing that you're not really aggressive! Not sure this posting thing is a good idea for me tho......where did the last hour and a half go!! thelloydgang ;D.friends again? 
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Post by thelloydgang on May 22, 2006 22:17:30 GMT 1
Of course we're friends again Red.......only because I love Mr Schneebly (not sure how to spell it tho!!) Nite nite |
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Post by RED on May 22, 2006 22:19:23 GMT 1
Hi Red Thanks for the apology........I can sleep soundly tonight knowing that you're not really aggressive! Not sure this posting thing is a good idea for me tho......where did the last hour and a half go!! thelloydgang Do keep posting, whatever it is. Negative or positive. A good debate never hurts. In fact we could arrange averyone to be on at the same time and have a mass debate, or something like that. ;D Red |
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Post by thelloydgang on May 22, 2006 22:29:19 GMT 1
Hello Red Sorry, your last message cracked me up so much I fell of my chair!! Just picked myself back up again! Sorry must be my dirty mind or perhaps you'd like to rephrase your line about "debating en mass"! ) Nite |
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Post by RED on May 22, 2006 22:31:58 GMT 1
Hello Red Sorry, your last message cracked me up so much I fell of my chair!! Just picked myself back up again! Sorry must be my dirty mind or perhaps you'd like to rephrase your line about "debating en mass"! ) Nite Meant every word. ;)In fact as a second thought, there is nothing I would like more than a mass debate over CLG. Red |
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Post by farmer on May 22, 2006 22:53:09 GMT 1
I think you're missing the point I'm trying to make and I'm feeling a little hostility towards me! Certainly not encouraging me or other readers to post in future! So you attended these meetings........apparently, service call payments were one of the many issues brought up. Having to go back to customers more that once when head office caused DOR's and not being payed for it. If this happened to us we just contacted our FSM and a service payment was put through on our weekly commision depending on type of DOR. Now we get £20 for the second visit regardless of how much work is involved and service calls are booked direct into my Lead diary and not at a convenient time for my fitter. This change only happened because the advisors who attended these meetings bought this up as one of their biggest frustrations. It is now even more of a frutration to me than before and I certainly didn't ask for this change! fair point Lloyd gang. Hostility, are you not used to that from your 3 for 99 customers?? The point about service calls is this. After clearing up after 2 terminated advisors, over 18 months doing more service calls than most to say the least, how would you feel if you had payments due stretching back months. No response from f.s.m.s. working for nothing in other words. allright the present system might appear unfair, or fair depending on opinion, the whole point about the forum/meetings was to be open , truthfull and honest, to discuss things.(or did i get it wrong) . Has the issue been debated by Hillarys, No, Just put to us, like it or not. How is that being truthfull fair and honest. as we are saying on here, if you have something to say say it. if people cant stand critisism wether constructive or not, then tough. by discussing things in whatever manner, we are only trying to do the right thing. If hillarys want to go down the dictorial route then fine, all i want to know now is where we stand, its up to us all then to decide what to do about it. Where we not asked by the moderators, (was it Hereticus), to list our frustratioins. did we all do that.?? maybe if we had we would have had a more broader view. We all work differently, but surely the issues we all moan/talk about on here, are pretty general to us all. at least we do discuss, right or wrong, is that not what the issue is here. is that not what this forum is for.? keep posting |
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Post by greenpesto on May 22, 2006 23:29:26 GMT 1
'thelloydgang'!
I'm sure if you pm 'Motters' & ask nicely he will email you a copy of the notes presented to the Hillarys Forum on behalf of the Advisors Forum.
The notes were compiled based on the input of all those who took the trouble to post/pm or email their thoughts, ideas & frustrations.
I don't think you will find the concerns you have over this Forum were in fact EVER brought up by those who took the trouble to speak up on our behalf.
We actually did not elect them as speakers but these guys/gals took the time to put forward a very concise package to Hillarys management based on those ideas & frustrations of ALL who took part.
It actually showed the Management 'up' for the ultimate clueless fools that they are!!!
It is unfortunate but now accepted that Hillarys will try to imply we voted on changes that we all would NEVER have endorsed.
They will continue suggesting we are a minority of 'stirrers' & they will try to divide us all because as individuals they will 'run us ragged'.
As ONE voice we can remain a voice of reason in a room full of madness.
One final point!
As a member of some time I can assure you that those 'posting' on here are rarely aggressive towards each other & most will accept peoples thoughts whether they agree or not.
So again!! ... please keep posting ... & remember .. we are all trying to achieve the same things!!!
LETS KEEP UNITED!!!!!!!
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