Well at least Hillarys management stand a chance to hit their targets and can say how successful they've been. Never mind the company is earning less, losing customers and losing their best advisors.
Management will probably get a bonus for hitting targets whilst we are working harder and earning less. Well not for me for much longer if this continues and I see no deliverables from the forums in January (3 months now, like watching paint dry) I'm off.
Sorry I haven't posted much lately but losing interest very fast as I have no confidence in the management of this company. BW
I agree with you, all Hillarys management are interested in are LEADS stats.
Whether it be leads achieved or lead to diary
All this moronic 3 for £99 offer does is drag Hillarys name and brand image through the sewers.
It alienates the entire advisor network
OK so Hillarys have umpteen million leads this week !!
What a success ....... NOT.
Its not the quantity of leads they should be aiming for, But the QUALITY of lead
A O Vs fall and conversion rates suffer,... so does repeat business.
Why not offer bogof offer on selected verts in price table C
Buy 2 get 3rd free on full price blinds....... i dont know ..anything but this derisory, infuriating P!ss Pot shambolic idea. ( feel better now )
All they go on about is "market share" market share of the worst kind if this is allowed to continue.
Who wants to be the best at the Worst
I could go on, but like so many of us i am losing patience and fast.
And whats the chances of getting any kind of response on this issue from "The Management" on this forum or in the weekly mailer.
owl.
Dead right..................
Who are thepeople at head office who think theses ideas, 3 for 99 come on...........
Why dont they talk to us lot 1st
Most people get excited if they think they are getting something for nothing,,,don't they.
So why dont we advertise things like spend £100 get this free or that free.
Buy 2 verticals get a roller free. Surely the maths would work out.
Even to this day people refer to the 2 for 1 offers as buy one get one free...
all the 3 for 99's is doing, is demoralising a workforce, ruining our reputation, and sending us into the back streets of hell.
The marketing needs to change, so come on all you graduates of university at Hillarys, inspire your workforce, the workforce who have the knowledge of life behind them.!!!!!
Have you spoken to us since the forum yet. No you still just do whatever you think fit.
I thought the forum was about communicating more. that certainly ain't happenning is it.
so as things stand, nothings changing, we are all still fed up, your advisors are all leaving, do i need to go on.
Come on 3 months have gone, something should be happenning by now.
Hillarys are supposed to be a market leader, so LEAD.
There is no longer anything to inspire. we are going around with a roller collection thats years out of date.
the roman collection, is always out of stock, as is the woods.
All you are bothered about is quantity and not quality.
not seen the delta 7 yet, but its sounds crap like the UKblinds rail.
If that is the way hillarys are going then fine, lets get on with it, and just be concerned with making money.
I for one will not be extolling the virtues of the company anymore.
All i will be bothered about is about myself, sod the customer.
Still trying to rectify a sloping headrail problem from last July, what help do i get from HQ..... none........
Trying to rectify another for another advisor, can I get you to send the extension links for the sloping headrail, that the other advisor didn't put on can i buggery.
This is after i stopped the customer going to trading standards and the BBC, (watchdog).
I talked him around, and even sold another blind to him, on the promise i would have the matter resolved within 2 weeks.
Now 3 weeks later is it resolved..........All this for £20 service call payment, which I will be chasing for weeks.
I ask myself why should i do all this for Hillarys, when if I were doing it for myself It would be done and dusted,,,,, without all the GRIEF.
Its not about money for me now. Its about being content with my job, and being happy with it. At the moment I am neither, because as yet. (huh) nothing is changing.
Communication is none existent. Apart ftrom e-mails asking for more time to be given to sell crappy 3 for 99's.
Oh bollocks,, whats the point in just repeating ourselves time and time again.
Its obvious we do not work for ourselves, do we.