January Sale !

[Blind Scout]

hereticus said:

Kwikfitter - you are absolutely right and thanks for pointing out my freudian slip.... I have amended my pricing table accordingly and attach a revised copy for anyone who wants to download it (remember that this is Midlands pricing so edit the detail in line with your regional pricing).

And the NE/Scot copy changed as well.

BTW is the 89mm Oxford Mint or a typo. We have it as Lemon. The other change is 89mm Avensis is priced differently for under and over 2m.

[Blind Scout]

Just noticed another error on the sales Binder insert card vs the A7 leaflet that gives all the price points. Here is acopy of the letter sent to Hillarys and my FSM. It just gets better and better, dont it! Especially as Jeremy Vine on Radio2, had picked "Sale Fraud" as one of his topics today.


So the January Sale has started, and true to form, Hillarys have cocked up again, leaving me with egg on my face.

First sales appointment, customer chooses several fabrics that I price. She seemed to be liking Hereford, so to help the sale along, I speak; "Hereford is a nice fabric, and we have it at 20% Sale at the moment." I am using the A7 leaflet. Customer retorts, the card in the front of the book says 40%. B******. Had to discount down to 40%.

So I come home and check leaflet. Excluding the offers that end on the 31st Jan, these are the differences:

Fabric Leaflet Card
Tyrone 50% 50%
Berkley 50% 50%
Stratford 50% NSale
Gloria 40% 40%
Hereford 20% 40%
Oxford 20% 40%
Wicker 20% 20%
Beckett 10% 20%
Jonquil 10% 10%

So until I hear from Hillary's, I will be using the lower of the figures.

The card and leaflet for all other blinds at least match.

[pyramid]

Just been handed one of the mail-shot 10% vouchers by a customer. Instructions say 'to be filled in by the advisor' One of the fields asks for the customers signature! Well I'm sure it's a good likeness.
Perhaps this is an example of joined up thinking.

[amberley]

Hi Phugly - don't know if you saw my reply 36 on Jan 1 but do you have separate regional pricing for South Wales? I'm in South Wales but on Midlands pricing i.e. same as revised list posted by Hereticus. Just let me know so I can take up with fsm

Many thanks
Amberley

[phugly]

Hi Amberly, it was a confusion caused by me getting the wrong price lists in the post. I now have the correct ones and am on midlands pricing same as you are.

[inkjet]

What a terrible selection of Verticals on Promotion in The January Sale.

I found I was qouting £600 for two smallish Windows in a Grade 7 to give customer choice.

When I first started we had a wide range of Grade 7 Fabric at two for prices about £199 and 50% I constantly sold them.

Now I find it hard work getting a Grade & order.

I think our pricing of Grade 7 has gone beyond the Customers price point.

What does the team think?

[nonails]

inkjet said:

What a terrible selection of Verticals on Promotion in The January Sale.

I found I was qouting £600 for two smallish Windows in a Grade 7 to give customer choice.

When I first started we had a wide range of Grade 7 Fabric at two for prices about £199 and 50% I constantly sold them.

Now I find it hard work getting a Grade & order.

I am certain when I do quote a Grade 7 they smell of the customer doing their pants removes all thought of blinds from the conversation.

Its not that Symphony is good or great. Its a lower than average costed fabric with our local High Street Blinds shop who gets his from Hillarys.
He has our sample books on his counter!!!!!!

The whole thing is abloody joke

I think our pricing of Grade 7 has gone beyond the Customers price point.

What does the team think?

[inkjet]

Not sure if that was Customer or me :-


But what I could have done was told them the three price and ordered two


To widen Choice.


They had no other Windows that needed doing[

[Bear]

THREE times today I had to discount to 25% off to get the deal..

I was selling Imperial Fawn Verts and 25mm metal venets. in all cases

Customers expectations are not up there with our current pricing for non-sale items and so I ran a few sales of my own.

There comes a point where I am unconcerned about my discount %-age as against sales achieved. So for a few weeks I am going to discount like b****ry to get the deal unless some poor sould give themselves up at list less 10%.

Am I doing anything wrong?

What are other folks average %-age discounts.

We know we cannot trust Hillary monthly figures( never have--never will) but what can they come back with if my average discount across the board goes up to say something like 22%

Comments??

Bear

[*Star*man*]

Don't Worry - Be Happy !

I've been doing it for years - All Price Table 7 Verts are Half Price !


If i go to a customer - then its right i leave with an order . Conversion over 90%

bear said:

THREE times today I had to discount to 25% off to get the deal..



There comes a point where I am unconcerned about my discount %-age as against sales achieved. So for a few weeks I am going to discount like b****ry to get the deal unless some poor sould give themselves up at list less 10%.

Am I doing anything wrong?

What are other folks average %-age discounts.



Bear

[pyramid]

Some weeks ago I asked my FSM how much I could discount by to get a sale . He said try for 10 % and a maximum of 15 %, with the comment that discounts were more in the head of the advisor than in the head of the customer. When I rang an advisor from another area (who I know from a training course) he had been told up to 25 %. So, make it up as you go along.
P.S. his area London mine Midlands might account for the difference.

[grumperbear]

At the end of the day, walk away with the order.
lf you are prepared to do it at that price, do it.

One month they shout about to much discount,
the next month its conversion rates.

Just get the order, providing its worth your while.

[inkjet]

This forum is a bad influence, Last week I gave a massive discount on a Whole house order as the customer wanted specific Colours and as i had been there for two hours plus an hours travel I was not going to walk away.

So I just gave promotional prices for the Grade of Fabric they had chosen.

Trading standards trading standards Trading StandardsMust do my lines

[Bear]

inkjet said:

This forum is a bad influence, Last week I gave a massive discount on a Whole house order as the customer wanted specific Colours and as i had been there for two hours plus an hours travel I was not going to walk away.

So I just gave promotional prices for the Grade of Fabric they had chosen.

Trading standards trading standards Trading StandardsMust do my lines

I would have done the same.

Do the business at the price that you can do it at. Two hours there, plus one hour travel is --plus 2-3 hours to fit meant you had to do the deal at the best price you could.

REMEMBER on the renewed(again!) conservatory offer
Hillarys can afford to do £1217 full list of a List 7 fabric for £349 so why should you worry???

They are happy at any price as I have discovered.

Bear says " Magnitude of bollocking for no conversions is enormous, and size of bollocking for big discounts is non-existant"---so fill yer boots!!

ANYONE DISAGREE???


Bear

[grumperbear]

You are right Bear.

Just look at the original figures and then the sale figures.

Then look at 3 for £99

Discount? what discount? its just a local promotional sale, but only if its worth doing, and 3 for £99 is not worth doing.