Awnings

[glen]

Hi All,

First apoint. tommorrow for awning any tips from the advisors who have been doing them for a while?

Had 2 hours training 8 weeks ago

Cheers
Glen

[farmer]

glen said:

Hi All,

First apoint. tommorrow for awning any tips from the advisors who have been doing them for a while?

Had 2 hours training 8 weeks ago

Cheers
Glen

Sorry Glenn, After my training 10 weeks ago, not had one lead for awning, have forgot ,and will have to re-read up on everything if i get one .

same applies to 20mm roof blinds,.

tried damndest to sell a roof in 25mm sale yesterday, but even with interest free, and all the benefits of having them, just couldn't clinch it..

[desmorse]

glen said:

Hi All,

First apoint. tommorrow for awning any tips from the advisors who have been doing them for a while?

Had 2 hours training 8 weeks ago

Cheers
Glen

What? A WHOLE 2 HOURS? What more do you want?

1. Go as wide as possible, biggest complaint is sun coming under sides.
2. Make sure no obstructions, and sound brick work
3. If unsure, specify spreader plates. They're standard design and can be used on another job if not wanted.
4. When specifying control side (motor) it's viewed from outside - unlike blinds.
5. Be enthusiastic. They're expensive so SELL them.
6. If offered 10% voucher, point out small print excludes awnings and canopies.
7. Remember you only get half commission - perhaps that should have been point 1
8. Italian/Spanish fabrics, or carrot/apple fabrics in Hillarys speak. Fabric is solution dyed, so colour goes all the way through, i.e. cut a carrot and it's same colour. Cut a green apple and it's white inside. Means no fading or white showing through any scratches.
9. Full cassette, fabric fully enclosed during winter
10. Free W+S sensor for April orders

Bloody hell, I ought to write the training manuals.

[glen]

Thanks GVM,

Trained in 45 seconds by reading your advice. ;D

Is it always best to take picture and always ask for second survey ?

As you can tell I was not listening for those two hours ha-ha

Glen

[desmorse]

glen said:

Thanks GVM,

Trained in 45 seconds by reading your advice. ;D

Is it always best to take picture and always ask for second survey ?

As you can tell I was not listening for those two hours ha-ha

Glen

Glen
Never any harm in attaching a picture. If there's anything you're not sure of, attach picture and ask for survey, but they won't do a survey without a photo first. Apparently over 90% of survey requests are sorted just by looking at picture.

Des

[desmorse]

Oh and Glen,
don't forget 5 year warranty

[glen]

Many thanks Rhinoneil for faxing me the awnings price list, ;D ;D re-booked apoint for next week as Sillarys could not manage to get it to me this morning in time.

Cheers
Glen

[RhinoNeil]

No problem Glen....Just remember to make the awning as large as possible...gives the most shade...and more importantly, more commission. ;D

[glen]

Hi Rhino,

Not a lot of advice to give from myself just longest / shortest drop and somewhere to fasten hold down for controls, only done a couple in the last 4-5 years and the last one from Hillary's was wrong was told to go back and re-measure each individual drop (that was fun) Filled you with loads of confidence now eh! have fun.

Glen

[biblegenesis]

Glen,
I wonder if you could e:mail me the Awnings price list as i to do not have a copy and am due to price one on Wednesday...........
Yours Gerry @
[e-mail]

[dolly]

Its one thing getting them to make blinds to suit customers needs. I just wish they were so customer freindly when it came to fitting the things.
I have a customer still waiting for his awning since November. All paid for yet because the fitters come all the way from Southampton they wont come and fit this awning until there are more to fit in the area. Not customer friendly.

[skelly]

dolly said:

Its one thing getting them to make blinds to suit customers needs. I just wish they were so customer freindly when it came to fitting the things.
I have a customer still waiting for his awning since November. All paid for yet because the fitters come all the way from Southampton they wont come and fit this awning until there are more to fit in the area. Not customer friendly.

This is exactly the same position I am in. On the one hand you want to sell another ASAP and on the other you dread more delays. My customer rings me twice every week chasing it, all i can do is ring specialist products and tell them he has rung. Even they can do little about it. Now he is threatening to cancel.

[skelly]

Can someone answer why on a remote controlled awning we have to fill in a control side or else it goes in query?

[BlindWizard]

It's which side the mains cable comes out. They drill a hole through the wall to the nearest 13amp socket. Usually into the room downstairs but I've also had it fitted to a plug upstairs as customer didn't want a cable coming down the wall or in the lounge.

[skelly]

duncanh said:

It's which side the mains cable comes out. They drill a hole through the wall to the nearest 13amp socket. Usually into the room downstairs but I've also had it fitted to a plug upstairs as customer didn't want a cable coming down the wall or in the lounge.

Thanks Blindwizard.So my next dumb question is ; Is the side you note down taken from looking out of the house or looking back at the house? Thanks in advance.