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Post by mendipmagpie on Jan 19, 2006 21:26:44 GMT 1
Hi Mike
Just to add my thanks as have all the others.You must have put a lot of time and work in prior to the meeting. It is much appreciated.
MM
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reginald
Junior Member
agent 27 years
Posts: 70
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Post by reginald on Feb 5, 2006 17:52:28 GMT 1
Hi there i read with interest how the agents are picked for these seminars, I have worked for hillarys 26 years part and full time and i have never been asked my opinion or been invited to any seminars. Maybe I have the wrong opinions!!!
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Post by desmorse on Feb 5, 2006 21:30:09 GMT 1
We've heard absolutely nothing from the meetings or Hillarys reactions to them.
Mmmmmmmmmm now wasn't one of the items COMMUNICATION?
As I've posted before, I'm not looking for pages of comments, just some form of headlines of what's been discussed
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Post by rappers on Feb 5, 2006 22:00:48 GMT 1
I'm expecting to hear from the management sometime this coming week. The presentation by Ross Kenney and Rose Haines to the Board of Directors was last Tuesday afternoon. Obviously it will take a few days for the Board to formulate a formal decision/reply, and by the time that has been produced, it's unlikely anything will be made public until this coming week at the earliest. We know everybody is on tenterhooks waiting for these details, but Hillarys are not the swiftest when it comes to communications. I'm confident there will be a positive response, but as there has been no response so far, therefore nothing has changed since before the seminars, nobody should be surprised at some decisions, re lots of advertising for new advisors. Once the reply has been made public only, after that point should further criticisms be made.
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Post by BlindWizard on Feb 5, 2006 23:19:50 GMT 1
........nobody should be surprised at some decisions, re lots of advertising for new advisors...... Why has there been a decision for lots of advertising for new advisors ? |
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Post by grumperbear on Feb 7, 2006 9:45:31 GMT 1
The last meeting was sometime ago.
What happened to the minutes?
Are we not going to get any feedback?
At the moment it looks like everything will remain the same.
Just this minute received the weekly update. lt says they will over the next few weeks be giving us a summmary of the comments and ideas.
How long does it take, unless you are going to make it up to fit Hillarys agenda.
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Post by hereticus on Feb 7, 2006 10:46:09 GMT 1
Hey, guys - keep the faith a little longer and give things a chance to start happening.
Owl has asked what topics were raised at the seminars, to which I respond with two points :
- every topic mentioned through this forum was raised, either in formal discussion at the seminars, or informally over drinks the evening before, and most definitely through the substantial written dossier presented to the management team
- every one of you was given the oppurtunity to see a copy of the dossier but only about ten of you actually followed up on this - nothing has been held back, it seems you just can't be bothered
A small handful of people put a great deal of work into preparing for the seminars - the rest of you seem to be looking for instant results for minimal effort.
Change takes time, which is not to suggest that feet are being dragged but simply that even the simplest change can involve many different departments, internal systems, training requirements, etc.
I can confirm that the Board were very supportive and open minded and that Ross Kenney has been given the brief to go forward to the next stage, which means that :
- some of the topics identified as potential 'quick fixes' will start to filter through soon
- meatier topics are being considered in more depth to determine do-ability, priorities, timescales, investment required, etc but we will be kept informed of the action plans and progress.
Yes we want some changes but we also want them to be implemented properly, so we will begin to see some progress over the coming weeks but with some matters necessarily requiring a more gradual transition.
I am confident that in a few months time those of you who have remained sceptical and/or impatient will be posting your grudging acknowledgment that things are changing for the better.
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filo
Junior Member
Posts: 51
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Post by filo on Feb 7, 2006 14:27:19 GMT 1
Hi Hereticus
You say the board was supportive, but it seemed not supportive enough to mention
This forum in this weeks update, how many advisors will read about the
advisor feedback forum that took place, and not know what the hell it about.
All this update says is that they’re got the views from 23 advisors apparently long term
and the best salesmen or that’s how it reads if you didn’t know better, I not saying
the 23 advisors didn’t do a good job, but with this forum it wasn’t just their views put
forward, so why give the impression it was. One of the issue was communications.
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Post by hereticus on Feb 7, 2006 15:59:37 GMT 1
Owl....hey, sorry if I got under your skin, didn't mean to get personal in any way. You did indeed contribute to the survey on this forum, your input was valuable, and your comments were included in our presentation - your contribution was not minimal and we don't want you to take a back seat now or in the future.
All I was saying was that the full dossier as presented at the meetings is available to everybody but very few have bothered to request a copy - just PM me your email address and I'll send it to you as a 'Word' document attachment. Same applies to anybody else who wants to see the full details of our summary of the input through this forum.
Guess my remarks may have potentially upset a few more of you so, to avoid division, my apologies - but, in mitigation, there does seem to be an expectation that three weeks on from Leeds everything should have changed already ! Please just hold on a little longer - wheels are in motion and we are going to see changes.
Filo....you're a step ahead of me on this because I haven't even received the weekly mailer yet, but I do agree that it would represent a very positive sign of goodwill if only the company would publicise the existence of this forum throughout the advisor network.
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Post by grumperbear on Feb 7, 2006 16:51:24 GMT 1
We are all "bothered", thats why we are here. l read this forum everyday, so l did not request your word dossier that you presented at the meetings. lts nothing to do with that no one could be bothered to get it.
The minutes of the meetings have nothing to do with them going to the board. The minutes of the meeting are the minutes of the meeting and nothing else. ( a summary would do ), Unless Hillarys are only going to include the bits they want include which would then make it a farce.
We still see advisors are been bullied by their fsm- no change there then!
ln the mean time we await Colwicks awakening of the new era with a yawn.
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Post by russell on Feb 7, 2006 19:00:19 GMT 1
as i also sat on the reading forum and am as impatient as the next man i phoned a member af the h\o team and left a message asking when to expect the findings.i have not had a reply yet and have seen todays mailer but of this i will openly say i do feel things will change for the better but if they dont i for one who spent two valuable days at reading will not be happy! please dont get on the members backs that attended the forums as two days out of my diary cost me money and time as im sure it did for the others and it was for ALL our benifits  |
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Post by grumperbear on Feb 7, 2006 21:01:26 GMT 1
l am not having a go at anyone on this forum.
l, and l should think every advisor are thankful for the time and effort that they have put in to this.
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Post by farmer on Feb 7, 2006 22:22:18 GMT 1
Hey, guys - keep the faith a little longer and give things a chance to start happening. Owl has asked what topics were raised at the seminars, to which I respond with two points : - every topic mentioned through this forum was raised, either in formal discussion at the seminars, or informally over drinks the evening before, and most definitely through the substantial written dossier presented to the management team - every one of you was given the oppurtunity to see a copy of the dossier but only about ten of you actually followed up on this - nothing has been held back, it seems you just can't be bothered A small handful of people put a great deal of work into preparing for the seminars - the rest of you seem to be looking for instant results for minimal effort. Change takes time, which is not to suggest that feet are being dragged but simply that even the simplest change can involve many different departments, internal systems, training requirements, etc. I can confirm that the Board were very supportive and open minded and that Ross Kenney has been given the brief to go forward to the next stage, which means that : - some of the topics identified as potential 'quick fixes' will start to filter through soon - meatier topics are being considered in more depth to determine do-ability, priorities, timescales, investment required, etc but we will be kept informed of the action plans and progress. Yes we want some changes but we also want them to be implemented properly, so we will begin to see some progress over the coming weeks but with some matters necessarily requiring a more gradual transition. I am confident that in a few months time those of you who have remained sceptical and/or impatient will be posting your grudging acknowledgment that things are changing for the better. Here here Hereticus. All the fellow moaners if you come out like I have done, the head office lot will know who you are(if they don't allready). in my opinion that has had a positive effect. They are now coming out to see me at home. To hear my feelings on what it seems to me are problems they are all oblivious to.. If they are coming to give me the boot then so be it ! I am not saying i can tell them how to turn it around, but I think after 15 years out in the field, i think they should take something on board. Why don't you guys and gals do the same, and put forward your thoughts, instead of worrying about the repercussions ? If they dont know,how can they fix it.? Er & no i am not in any ones back pocket, or been paid off or anything like that, the upper management know how i feel, i am now waiting to see what happens. |
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Post by desmorse on Feb 7, 2006 22:34:09 GMT 1
hereticus and farmer, I think you're both missing the point.
I don't believe anyone is attacking you or suggesting you've been got at, but one of the major points raised is communication. As I've said before, I'm not after 16 pages of minutes, and certainly not expecting detailed implementation plans, but a summary of what was discussed would have been nice, whether from an advisor who attended, or h/o staff who were involved in the board meeting.
Is it really too much to expect some 1 line highlights or bullet points of what was discussed 2-3 weeks ago with advisors, or 1 week ago at a board meeting?
Please, this is not criticism of any one advisor or group of advisors, it's just after so long, vague comments like "everything was discussed" or " be patience .." starts to wear a little thin.
Hillarys discussed this a week ago, but don't see fit to communicate it. At what point is impatient acceptable, 2 weeks, 1 month, 6 months?
Again, this is not personal criticism - it's about communication, and I "came out" a long time ago when I stated I wouldn't say anything on this forum about Hillarys, that I wouldn't say to a manager or director
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Post by farmer on Feb 7, 2006 23:34:42 GMT 1
hereticus and farmer, I think you're both missing the point. I don't believe anyone is attacking you or suggesting you've been got at, but one of the major points raised is communication. As I've said before, I'm not after 16 pages of minutes, and certainly not expecting detailed implementation plans, but a summary of what was discussed would have been nice, whether from an advisor who attended, or h/o staff who were involved in the board meeting. Is it really too much to expect some 1 line highlights or bullet points of what was discussed 2-3 weeks ago with advisors, or 1 week ago at a board meeting? Please, this is not criticism of any one advisor or group of advisors, it's just after so long, vague comments like "everything was discussed" or " be patience .." starts to wear a little thin. Hillarys discussed this a week ago, but don't see fit to communicate it. At what point is impatient acceptable, 2 weeks, 1 month, 6 months? Again, this is not personal criticism - it's about communication, and I "came out" a long time ago when I stated I wouldn't say anything on this forum about Hillarys, that I wouldn't say to a manager or director yep, get your point GVM, trouble is by the time i have run around all day refitting woods, its usually 10 or 11 at night. you are dead right, its the salaried personel at HQ who should be doing some sort of communication with us on what you have said. I am seeing Ross on thursday, i will put this to him. |
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