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Post by mendipmagpie on Aug 23, 2006 21:51:45 GMT 1
Question to ALL When does a DOR become a gaurentee  ? My understanding is that a DOR can only occur at the time of fit eg "Deffective On Reciept" therefore once signed off by the customer as Fitted to my satisfaction it then becomes a claim under the terms of the gaurentee and a fee is due to the agent. Your thoughts would be appreciated and may help to cloud the issue even more. MM |
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Post by RED on Aug 23, 2006 21:56:03 GMT 1
Question to ALL When does a DOR become a gaurentee ? My understanding is that a DOR can only occur at the time of fit eg "Deffective On Reciept" therefore once signed off by the customer as Fitted to my satisfaction it then becomes a claim under the terms of the gaurentee and a fee is due to the agent. Your thoughts would be appreciated and may help to cloud the issue even more. MM Dont know. Dont care any more. Yet another crap day of 3 for 99 ers and stupid bookings. Have little faith in Hillarys any more. Got to go, the voices are telling me "KILL". Red |
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Post by mendipmagpie on Aug 23, 2006 22:04:55 GMT 1
Also, I've been told by my FSM that the "incentive/rewards committee" is finally being set up and will be meeting in the next few weeks to discuss and implement incentives for us advisors! He's also on this committee so I for one will certainly be asking how it's going! Watch this space! K  [/quote] Hi kAREN Did your FSM happen to mention the outcome of the 3 month monitoring period promised in JS letter on the 27/4/06. as follows " The start date for the new payment and charges package is Monday,8 May 2006.However ,while we have calculated the overall impactof these changes,we will be monitoring the effect over the next three months and LISTENING to your feedback with a view to refining the detail and making any necessary amendments at the end of this period" I am sure we have all noticed the three month period ended with deafening silence MM |
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Post by RED on Aug 23, 2006 23:57:31 GMT 1
Also, I've been told by my FSM that the "incentive/rewards committee" is finally being set up and will be meeting in the next few weeks to discuss and implement incentives for us advisors! He's also on this committee so I for one will certainly be asking how it's going! Watch this space! K Hi kAREN Did your FSM happen to mention the outcome of the 3 month monitoring period promised in JS letter on the 27/4/06. as follows " The start date for the new payment and charges package is Monday,8 May 2006.However ,while we have calculated the overall impactof these changes,we will be monitoring the effect over the next three months and LISTENING to your feedback with a view to refining the detail and making any necessary amendments at the end of this period" I am sure we have all noticed the three month period ended with deafening silence MM [/quote] Nobody hold your breath on a fair incentive offer. If you can not make enough on the basic income from blinds there is not much chance of an incentive kicking in. It will only go to those already earning a reasonable income. Something I used to do before diary booking and 3 for 99p. Not any more. I was put on the 3rd stage bonus 12 monthe before diary booking and made it every month. As soon as my diary was booked for me, wallop, off I came. Down from around 18k a month to struggling to get 10k. Just because every one is out to get me does not make me paranoid. ;D. Also I am not schizophrenic. The voices in my head told me that.  . Also I am not loosing the plot. The little green troll in my shed has told me so. Red |
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reginald
Junior Member
agent 27 years
Posts: 70
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Post by reginald on Apr 4, 2007 7:44:14 GMT 1
Hi there can anyone please clarify for me the advisor payments for DOR,s and service calls for other agents. I have been lumbered with a number of service calls for another agent (now not with Hillarys thankfully), these involve refitting multiple blinds or remeasuring and refitting multiple blinds and I am now being told that I will only be paid £20 for each service call no matter how many blinds are involved. Has anyone else hit this problem because if that is all I will be paid then I am sorry but I aint gonna do them!!!
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Post by grumperbear on Apr 4, 2007 8:26:44 GMT 1
Recently l was asked to do service call which involved DOR on two blinds and checking 3 other roller blinds. Original agent had left, another agent had been given the job but nothing was happening.
l asked " whats in it for me ?"
They replied straight away "£40 "
Only do it if its worth your while.
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Post by ascreaton on Apr 4, 2007 8:47:30 GMT 1
I was told it was £20 for the first hour then hourly payment after that, it depends how desperate they get to get the customer happy, have had £40 sometimes
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Post by ascreaton on Apr 4, 2007 8:48:42 GMT 1
Also it takes a while to get them I have had a few lately put some in at the same time but get paid them one a week ? |
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Post by RED on Apr 4, 2007 9:00:43 GMT 1
Question is.
Are the amount of service calls given to established advisor's increasing and is this because of the caliber of new advisor's being taken on. After reading a few of the last posts I think it may well be.
I now have Star blinds in my area, So not intent on me hardly making enough to live they bring in another adviser.
OK, I know he is trading under Star blinds but I bet he gets a load of my leads and if he is not very good then my name is dragged through the mud with him.
He will undoubtedly tell his customers that there is no need to get Hillary's out as we are the same company, This used to go on with Hillary's, Wholesale and Albany but to be honest it never got you any more sales than if you had never said anything in the first place.
Training is important but there is no substitute for on hands work.
Once upon a time I would be more than happy to take a new adviser out with me to help train him up. It was in my own interest to make sure he was up to scratch and did not tarnish my name.
These days, as Hereticus says in an earlier post, I would not entertain it as I am no longer in control of my customers so I don't know how many are being passed over to other advisor's, and Hillary's do a fine job of tarnishing my name any way.
Red
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Post by noggins on Apr 4, 2007 9:56:27 GMT 1
Question is. Are the amount of service calls given to established advisor's increasing and is this because of the caliber of new advisor's being taken on. After reading a few of the last posts I think it may well be. I now have Star blinds in my area, So not intent on me hardly making enough to live they bring in another adviser. OK, I know he is trading under Star blinds but I bet he gets a load of my leads and if he is not very good then my name is dragged through the mud with him. He will undoubtedly tell his customers that there is no need to get Hillary's out as we are the same company, This used to go on with Hillary's, Wholesale and Albany but to be honest it never got you any more sales than if you had never said anything in the first place. Training is important but there is no substitute for on hands work. Once upon a time I would be more than happy to take a new adviser out with me to help train him up. It was in my own interest to make sure he was up to scratch and did not tarnish my name. These days, as Hereticus says in an earlier post, I would not entertain it as I am no longer in control of my customers so I don't know how many are being passed over to other advisor's, and Hillary's do a fine job of tarnishing my name any way. Red If he's not a wind up merchant then he's got some front!!! Ringworm! what part of the practical sessions did you not take part in? I certainly remember being told that where you can 'avoid' drilling into plastic especially drilling holes big enough for a rawplug  |
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Post by ascreaton on Apr 4, 2007 15:11:57 GMT 1
Noggins it's got to be a wind up no one would put a raw plug into plastic, nor would fit a blind so that it hits the handles, even a five year old wouldn't do that , I bet it is one of the advisors who normally post under another name
Ade
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Post by russell on Apr 4, 2007 16:39:35 GMT 1
Noggins it's got to be a wind up no one would put a raw plug into plastic, nor would fit a blind so that it hits the handles, even a five year old wouldn't do that , I bet it is one of the advisors who normally post under another name Ade Actually ive had two ex advisors here on the IOW do just that put rawl plugs into upvc also how many times have you seen customers do the same ! |
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Post by northrules on Apr 4, 2007 16:51:14 GMT 1
Also it takes a while to get them I have had a few lately put some in at the same time but get paid them one a week ? I get loads from the newbies never go out for under40pounds |
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Post by ascreaton on Apr 4, 2007 17:33:16 GMT 1
yes bring on more badly trained newbies, easy money, won't have to sell or fit blinds ,just fix all thier cockups, just taints Hillarys reputation
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Post by ascreaton on Apr 4, 2007 17:34:31 GMT 1
NEWBIES ROCK, LOVE EM!!!
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