Receipt paper..£23.40!

[JoY]

Following on from Nonails comments...

I had a deduction on my commission statement of £23.40 last week (no explaination as usual!)

On querying it....I was told it was for my printer paper!! (how much is it anyway? £23.40 seems an odd amount?)I ordered 2 packs of printer paper about 2 months ago, and they sent a box of it, with no invoice or anything. Nice of them I thought. ;D

Now I have had the deduction out of my commission , it has hit home what Nonails said.... we are paying for the paper so that we can give Hillarys customers a receipt. And they ARE Hillarys customers, not ours, as they have pointed out before.

I may just be less generous with my receipts now.... sorry Hillarys...you won't be getting a copy unless you pay for yours. 6 pence each should cover my expenses.

[desmorse]

I've argued this before, and as usual, got the standard Hillarys pre-programmed reply "SAM reduces the cost of running an agency". When I've asked how, no body has ever given a reply, other than " they have the figures to prove it ". I wonder who "they" are.
Now don't get me wrong, I like SAM and wouldn't want to go back to paper, fax, poor data entry and wrong diary entries, but if SAM is that good, why oversell it with deliberately misleading figures?
My costs have increased by
1. monthly charge of £8.17 (my old Virgin phone had no monthly charge)
2. £6.95 data costs for credit card and diary update transaction
3. say £6/month paper. I use about 6 packs/month
4. Call charges by using SAM phone save about £4/month.
That gives me an increase of over £17/month, or over £200/year.

I know the argument about it saves time, but the statement often used is "IT REDUCES THE COSTS ....", not saves you time. Even this I think is arguable. I don't think SAM usage at customer is quicker, especially on a big order. I recently did 14 roller blinds in 1 SAM order, took forever keep changing fabric. There is definitely a time saving at the end of the day, when you don't have to check your order forms and fax them through, but I used to do that around 9-10pm, so I couldn't use this time to see another customer.

Because of this I don't print myself a copy, I refuse to print an end of day report, and perhaps I'll follow your lead and not print Hillarys a copy.


[glow=red,2,300]

BLOODY GOOD CON HILLARYS!!!

[/glow]

[Bear]

Good one, NoNails --I now realise we have removed from Hillarys the cost of order forms.

From now on I will print one order copy for customer to sign and one for them to keep--You need this if the customer decides to query the fact order was ever placed. But as for copies for Hillarys, and end-of-day reports -NO WAY if they want one then Hillarys can pay for it.

By the way has anyone noticed that Commissions Dept has gone belly-up.?
I haven't had a statement for 2 weeks so I have no idea what I've been paid on,,AND I've just noticed that if you take a balance payment on SAM and post in the receipted invoice it takes nearly 3 weeks to get your money!!!!

I sent in one c/card payment on SAM on Wed Nov 2nd and one debit card payment done directly, the old way the same day on the invoice, on the same post.
Guess what! The commission for the one done the old way on paper was in my bank on the 14th Nov as I would have expected.
I am still waiting for the one done direct on SAM---chased it and the answer " Yeah I think we have it --it needs clearing down I,ll try and get it on this week but no guarantees!!!"

So from now on I do all Credit and debit card balances the old way onto the invoice and SAM will be used when it gets its act together.
Or is it just another way of Sillarys keeping my dosh in their Bank??

The people must be told!!!

--Not angry, not ranting--just pointing out the facts--Does anyone listen in Nottingham?

I think not--

Bear

[grumperbear]

lf the customer pays by cheque l do

a customer copy
a copy for me
a copy for Hillarys ( stapled to cheque )

lf the customers pay by credit card l do not send them a copy, l keep the signed copy as my copy.
l never print an end of day report.

Any thing else and Hillarys can "buy your own copy"
After all you have sent them a electronic copy.

Hillarys is getting really SAD

[JoY]

Do we pay more for data if the payment is made by credit card?

If we do then I think I will go back to collecting cheques, and send them to Hillarys once a month . This will also cut down on the cost of envelopes and stamps.

Hillarys are doing everything they can to cut costs...we must follow their example.

I think I will also cut down the size of my post code area so I save on petrol. There seem to be too many agents covering the same area, anyway, and my local paper has an advert in it to recruit more adviosrs in my area...

[grumperbear]

Yes they do not mind how many agents they have.

Twice the agents = half the commission each = its all the same to Hillarys.

[mendipmagpie]

Extra agents are appearing all over the place. The reason is probably the flexability. Two agents can do twice the calls in the same time frame then think about fitting. Probably sensible from hillarys point of view but not a lot of use to full timers.

[niceday4selinblind]

I had the £23.40 stopped out of my commission aswell
if this is for the paper then surely as self employed
we require an invoice for the tax man

[Augustus]

not too sure about the maths on this niceday.

if we paid for it indirectly then we then have to add it to our expenses to be put against our income so we don't then pay tax on this £23.40 worth of earnings.

But if we are to pay it ( or have it stopped ) then our income is less by £23.40 so we don't pay tax on income we haven't had ?

It's late - I can't think lol .



Motters
do you not hand over any receipt you encounter in
carrying out your self employment ( and even some that
are dubious )
so my point is if the deduction is for purchase of paper
then a receipt is required to enable me to put it down as expenses

P.

[gloryboy]

you get an invoice with your order invoices on your delivery.

[saxman]

23.40 for 20 packs of printer paper seems a lot, so decided to look around to see if i could purchase it any cheaper.
could only find one place selling it on line.
www.datecsys.co.uk/brother/product.asp?pid=74888

i think i will carry on buying it from hillarys for the time being.

[grumperbear]

l ordered 20 packs of printer paper and got

20 packs of printer paper and envelopes and the customer order folders and an invoice for £23.40 and a cuddly toy and...... All on my last delivery.

OK, l didn't get the cuddly toy.

[YOYO]

hi joynmik i cover the midlands did not see advert for extra agents what post code are you im WV

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CV35.....