|
Post by russell on Dec 16, 2005 19:28:25 GMT 1
ive had 8 agents come and go only 2 any good but not 1 has been sacked mind you think the writing may be on the wall nowdays for them if their av order value is below par !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
|
|
j
Junior Member
Posts: 51
|
Post by j on Feb 28, 2006 11:52:50 GMT 1
I have had to do many jobs starting from scratch. The problem is, the FSM's cannot be bothered getting involved and say we should be out there helping them out. I feel it is up to the FSM's to get their backsides over and sort the problems out. I see my FSM 4 times a year, and that is only because I drive to the meetings.
The other thing is the complaints from the customers are received through the call centre, so no DOR is raised for the advisor to get fined. In all fairness, when it is a total bodge and the whole job has to be re-done, The original advisor should have his commission removed, and passed over to the new advisor that has had to sort it out.
|
|