Post by JoY on Sept 28, 2005 15:50:09 GMT 1
Had 4 slots...three filled. So far so good.
Ist call:-
A "Good Morning..nice day for selling blinds etc etc...how can I help?
C "I'd like to see your range of curved wooden venetians for my bay window please"
A "Sorry?"
C "The girl at the call centre said you did curved rails for wooden venetians."
A "No, sorry, we don't, but I can fit 5 seperate ones at your window"
C "No...I explained on the phone I didn't want to have 5 because of all the strings hanging down"
______________________________________ >:_____
2nd call:-
A "Good Morning...what a sweet little dog.... etc etc..how can I help you"
C " I rang the call centre because I wanted the 4 blinds for £99 you are advertising. I was told they were all sold, but you could do 3 for £99. So, I'd like those please"
A "Sorry...we don't do 3 for £99 either in my area, and with that size window we can't even do 2 for £99"
C "Why are you advertising then? And why didn't the person at the call centre know?"
____________________________________________
2 more satisfied customers who will recommend us the their friends as a professional and honest company..NOT.
Oh.... the third customer was a butchers shop. 500 yard walk from the car park (£1) with a full bag of kit.
C " Good morning...please come through to the back. Be careful you don't slip on the blood and meat on the floor, it's a working butchers" Not nice for a veggie...
(Didn't secure an order as Head Office has to approve it)
Anothe fun day selling blinds.
PS The new woodens look promising......
Ist call:-
A "Good Morning..nice day for selling blinds etc etc...how can I help?
C "I'd like to see your range of curved wooden venetians for my bay window please"
A "Sorry?"
C "The girl at the call centre said you did curved rails for wooden venetians."
A "No, sorry, we don't, but I can fit 5 seperate ones at your window"
C "No...I explained on the phone I didn't want to have 5 because of all the strings hanging down"
______________________________________ >:_____
2nd call:-
A "Good Morning...what a sweet little dog.... etc etc..how can I help you"
C " I rang the call centre because I wanted the 4 blinds for £99 you are advertising. I was told they were all sold, but you could do 3 for £99. So, I'd like those please"
A "Sorry...we don't do 3 for £99 either in my area, and with that size window we can't even do 2 for £99"
C "Why are you advertising then? And why didn't the person at the call centre know?"
____________________________________________
2 more satisfied customers who will recommend us the their friends as a professional and honest company..NOT.
Oh.... the third customer was a butchers shop. 500 yard walk from the car park (£1) with a full bag of kit.
C " Good morning...please come through to the back. Be careful you don't slip on the blood and meat on the floor, it's a working butchers" Not nice for a veggie...
(Didn't secure an order as Head Office has to approve it)
Anothe fun day selling blinds.
PS The new woodens look promising......