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Post by blinder on Feb 10, 2007 12:00:43 GMT 1
Anyone else got a snotty mailer from HQ chasing up outstanding payments. I have got some going back 18 months marked as outstanding. Funny thing is I have been paid on them!
I am now having to go back through sheaves of greens to find out whats happened.
I wish they were as on the ball paying me commission they owe.
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Post by RED on Feb 10, 2007 12:53:01 GMT 1
Anyone else got a snotty mailer from HQ chasing up outstanding payments. I have got some going back 18 months marked as outstanding. Funny thing is I have been paid on them! I am now having to go back through sheaves of greens to find out whats happened. I wish they were as on the ball paying me commission they owe. I think everybody got this mailer. The thing is we have to go through all our paperwork to sort out all the stupid mistake SAM is doing. I have four orders I took on Friday still on hold on my SAM. I have loads of orders I have not been paid commission on or only paid part commission. God only knows what else. I bet they ask me next week where deposits for orders placed by credit cards through SAM have gone to. I still have an order I did in November, paid cash but I had no invoice. I have asked twice for the invoice and still have not had it. Its all chasing your own tail now due to this crazy system. Also, what is wrong with paying cash payments via your own credit card or personal cheque. I know some get a cash back on payments made this way and so what, Hillary's still get their money as if the customer had paid it. Hillary's probably do have to pay a 3% commission rate on money paid via cards but they would still have to pay this if the customer paid by card, which is what they want anyway isn't it. They want me to pay via the little pay-point card at my local post office. I am not prepared to wait up to 45 mins each time at the post office because all the pensioners are there collecting the weekly pension. I dont have the card now anyway. I would post this question on the main official site but I have noticed many questions go unanswered so not much point. Plus I dont think any one at H/O knows whats happening anymore. Wasn't SAMMY supposed to stream line things and create less paper work and admin?. I bet H/O staff would tell you differently. SAMMY is a great little tool and I was well against it at first, I have warmed to it but it is far removed from the perfect tool for all it is meant to do. Its all in a mess. Were all doomed, doomed I tell you.  Red |
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Post by lukan61 on Feb 10, 2007 13:36:13 GMT 1
I've had the same.It seems like credit control are getting their arses kicked. Why should we go back 3 months never mind 18 months to check on invoices THEY have lost their copies! Basically they are questioning our integrity because of their incompetence!
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Post by BlindWizard on Feb 10, 2007 14:36:03 GMT 1
I haven't received anything yet. I don't mind sorting out their account queries but if I've done my paperwork right they should pay me for my trouble. I would post this question on the main official site but I have noticed many questions go unanswered so not much point. Plus I dont think any one at H/O knows whats happening anymore. Red I think we should post all these things on their site, if there is no response it shows the lack of communication. |
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Post by owl on Feb 10, 2007 16:08:24 GMT 1
I haven't received anything yet. I don't mind sorting out their account queries but if I've done my paperwork right they should pay me for my trouble. I would post this question on the main official site but I have noticed many questions go unanswered so not much point. Plus I dont think any one at H/O knows whats happening anymore. Red I think we should post all these things on their site, if there is no response it shows the lack of communication. Can we charge them a £20 fine for each mistake/misplaced we have to sort for them! Works both ways. |
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Post by royt on Feb 10, 2007 18:32:50 GMT 1
Business Development Managers
Company: Hillarys Blinds
Salary: £26k + bonus + car + benefits
Location: Locations Nationwide
Web Site:
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Locations Nationwide
South London
Hampshire/Berkshire
East Midlands
North West
Northern Home Counties
£26k + bonus + car + benefits
(South London & Hampshire £30k + bonus + car + benefits)
Hillarys Blinds is the UK’s leading made-to-measure blind specialist with a turnover of over £85m and due to our ambitious plans we are looking to recruit a number of sales managers in key areas, to develop our business throughout the UK.
You will be responsible for the development of our business within your area. To achieve this you will manage up to 55 self-employed advisors, all tasked with converting leads into sales each week. You will need to manage and motivate your team to meet ambitious targets, your communication and commitment to training will be crucial.
To achieve your targets you will chair regular business development meetings to create plans and establish areas for improvement. You will have commercial business experience, either in sales, retail or a management background; this needn’t have been in the blinds industry. In fact it’s your flexibility, credibility, leadership qualities and determination that will really make the difference.
This is a role for someone who wants to achieve results through others and who aspires to move to the highest levels of business management.
Please email your CV with covering letter for the attention of Zoe Rylatt by applying below.
Closing date for applications is Friday 23 February.
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Post by royt on Feb 10, 2007 18:35:25 GMT 1
how did you get on agent Russell
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Post by highwayman on Feb 11, 2007 1:52:52 GMT 1
Where has this come from? Has it been advertised generally? Anyone fancy standing in the FSM firing line!
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Post by keenasmustard on Feb 11, 2007 20:17:34 GMT 1
Business Development Managers Company: Hillarys Blinds Salary: £26k + bonus + car + benefits Location: Locations Nationwide Web Site: -------------------------------------------------------------------------------- Locations Nationwide South London Hampshire/Berkshire East Midlands North West Northern Home Counties £26k + bonus + car + benefits (South London & Hampshire £30k + bonus + car + benefits) Hillarys Blinds is the UK’s leading made-to-measure blind specialist with a turnover of over £85m and due to our ambitious plans we are looking to recruit a number of sales managers in key areas, to develop our business throughout the UK. You will be responsible for the development of our business within your area. To achieve this you will manage up to 55 self-employed advisors, all tasked with converting leads into sales each week. You will need to manage and motivate your team to meet ambitious targets, your communication and commitment to training will be crucial. To achieve your targets you will chair regular business development meetings to create plans and establish areas for improvement. You will have commercial business experience, either in sales, retail or a management background; this needn’t have been in the blinds industry. In fact it’s your flexibility, credibility, leadership qualities and determination that will really make the difference. This is a role for someone who wants to achieve results through others and who aspires to move to the highest levels of business management. Please email your CV with covering letter for the attention of Zoe Rylatt by applying below. Closing date for applications is Friday 23 February. -------------------------------------------------------------------------------- there's no mention of backbone still the sort they take on don't have any ;D ;D ;D |
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Post by inkjet on Feb 11, 2007 23:20:44 GMT 1
Believe it or not that Job Spec matches my CV, also Age discrimination is illegal.
Quite Fancy staying in posh hotels ,
Problem is the survival rate is poor. Oh and I would not have Hillarys stamped on my bum.
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Post by lukan61 on Feb 12, 2007 21:50:37 GMT 1
Heard my Fsms leaving at the end of the week. 4 th FSM in 12 months. Nowt wrong but with this kind of turn over in 12 months somebody in senior management needs their arses kickin good style!
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skelly
New Member
ADVISOR SEVILLE 111689
Posts: 32
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Post by skelly on Feb 13, 2007 8:37:09 GMT 1
Heard my Fsms leaving at the end of the week. 4 th FSM in 12 months. Nowt wrong but with this kind of turn over in 12 months somebody in senior management needs their arses kickin good style! Is your FSM Louisa Thorne? If so is she just moving areas or actually leaving Hillarys? Thanks. |
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Post by lukan61 on Feb 13, 2007 21:41:35 GMT 1
No its not Louisa. She was our FSM for a few months last year
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blindmansam
Full Member
P/T advisor (over 5 years)
Posts: 225
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Post by blindmansam on Feb 14, 2007 1:54:05 GMT 1
Re - credit fortnight , why do they bother to send me that memo when i have no aged debt over 30 days .
Waste of thier time , paper , postage , my time , and goodness only knows what else .
It is so bloody infuriating !
Oh yes , and errrr i do know how to pay in cash payments ........ My Morgan Stanley master card . LOL . I have made £110 in last 11 months with it ! Its the best thing since ACCESS my flexible friend.
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Post by dibsdobs on Feb 14, 2007 19:43:09 GMT 1
How many advisor's are actually sitting on a pile of cheques, and deliberately or otherwise delaying their commission?
Not many I'll wager.
The more likely reason for aged debt, will rest firmly on Hillarys shoulders. As in outstanding DOR's, parts missing, blinds missing, and invoices missing.
"In order to tackle this problem a number of initiatives should be put in place."
Manufacturing staff, check that the blind and all the parts necessary for the successful fitting of said blind are in the box and working properly.
We can call this "Double check fortnight" and it will speed up payments.
Dispatch staff will communicate effectively with other departments in the company. They will endeavor to make sure ALL blinds on a particular order are on the right van and delivered to the correct advisor. Making extra special efforts to fulfill promised courier deliveries at promised times, to ensure swift remedy of mistakes.
We can call this "extra effort fortnight" and it will speed up payments.
Accounts staff produce one coherent (no minus amounts) invoice per order, to arrive with the blinds to be fitted.
We can call this "prompt and legible fortnight" and it will speed up payment.
The list goes on.
"it would help if you could make these outstanding payments as soon as possible."
May I suggest the following dialogue, to fulfill the above request.
"Dear Mrs Smith (insert your own customer name here) please can you pay for your vertical (insert your own blind type here) blinds in full now. I know the headrails ( insert your own missing components) have been lost for four weeks( insert your own time period) and you have not actually got the benefit of the blinds yet, but Hillarys do not like debts to be over 30 days."
This will produce a positive and helpful response.
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