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Post by blinder on May 17, 2006 13:20:03 GMT 1
GVM, did you honestly expect your FSM to call you.
MIne didn't either. As if they are going to brace themselves, and then give each advisor a call. I am sure each and every advisor would give a certain amount of hassle to the FSM, so why would they want that?
Anyway, surely the contract that we have signed with Hillarys can't be amended without the advisor signing to show his acceptance of the revisions.
A loosley worded memo with the promise of a phone call is laughable.
But then of course the standard response would be," Its the new Hillarys way, like it or leave".
Straight out of the classic sales motivation books.
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Post by greenpesto on May 17, 2006 14:06:30 GMT 1
I did get a phone call but it was received with 'Stock' Hillarys type answers!
So I'm not much further ahead, especially if nothing is in writing!!!
I'm also to get a visit to talk about my conversions & why I can't sell up from these 'crappy' '3 for' & '4 for' offers.
It's ALL my fault apparently.
So it seems that my nearly 30 years in direct selling accounts for nothing!!!!
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Post by inkjet on May 17, 2006 14:59:07 GMT 1
Blind Wizzard,
You are not a lone voice, but any agent who damages wallpaper Well how do you drill a hole. (What happens if plaster flakes.) gets a blind wrong is not the kind of agent Hillarys want. Hillarys were not prepared to put anymore money into the pot so The Requests gave them an excuse to change their terms.
The Question is are you prepared to risk £250 or£ 20 a Blind every time you step into a customers house for £20 or £30 profit.
We all know customers change their minds and blame agent. As far as Hillarys is concerned its always the agents fault.
Deppressed Agent
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Post by phugly on May 17, 2006 15:09:39 GMT 1
Beware!!!!!!
If your customer changes her mind about some aspect of their order after you have submitted it, you will get an automatic mis-measure fine and will then have to contact your FSM to get it rescinded. It happened to me. Customer changed her mind about bunch on vert after It was sent, I had to contact Service Centre to make the change (within 10 mins of sending order). lo and behold I now have a fine for this order before I've even fitted it
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Post by JoY on May 17, 2006 17:21:22 GMT 1
Beware!!!!!! If your customer changes her mind about some aspect of their order after you have submitted it, you will get an automatic mis-measure fine and will then have to contact your FSM to get it rescinded. It happened to me. Customer changed her mind about bunch on vert after It was sent, I had to contact Service Centre to make the change (within 10 mins of sending order). lo and behold I now have a fine for this order before I've even fitted it Oh... that's brilliant!! I'm spending far more time sorting out these sort of things than I spend out selling these days..  |
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Post by inkjet on May 17, 2006 17:44:12 GMT 1
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Post by blinder on May 17, 2006 18:36:39 GMT 1
One other point regarding payments .
We do not get paid now until the customers final cheque has cleared. Helps Hillarys cash flow, helps mess ours.
Just how long does it take for cheques to clear 'The Hillarys Way?'
Its just chip, chip, chip away at the advisors livliehood. They really do have an uncanny knack of pi$$ing people off.
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Post by mendipmagpie on May 17, 2006 21:41:54 GMT 1
Im with you BW.
All changes should be in writing and accepted my each agent. The one thing that comes across on here is the huge attitude difference between FSMs
Why should Hillarys get the initial freeby,Im told that it is because it would be open to abuse. Does that mean that we are not trusted either ??
MM
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Post by farmer on May 17, 2006 23:32:41 GMT 1
I did get a phone call but it was received with 'Stock' Hillarys type answers! So I'm not much further ahead, especially if nothing is in writing!!! I'm also to get a visit to talk about my conversions & why I can't sell up from these 'crappy' '3 for' & '4 for' offers. It's ALL my fault apparently. So it seems that my nearly 30 years in direct selling accounts for nothing!!!! i should think the visit will be invaluable to you. I know if my f.s.m comes to visit me about my conversion and lead effect, she can gladly come out and show me how to sell up. that wont be for just a couple of hours, it will be for at least 2 or 3 days. Then see how she feels. I could not give a toss anymore. what are they going to do get rid of me.............bring it on. I will join up with your ex advisor at yorkshire blinds and blast you out of town. £18 commission between two of us, less all running costs, why should i bother giving up my life for this nuts. Yes another bad day..................to go with the rest |
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Post by mendipmagpie on May 21, 2006 21:25:20 GMT 1
Has anybody got the latest on the Clarification issue.
I see Dolly had a £20 mismeasure fine.
Does that mean that the latest changes will be introduced regardless of the input on this forum. Are we being listened to or just tolerated.?? OR IS IT JUST ME AGAIN.
MM
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dolly
Full Member
Posts: 243
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Post by dolly on May 21, 2006 21:27:16 GMT 1
According to the info sent it was starting from the 8th May
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Post by gloryboy on May 22, 2006 21:40:50 GMT 1
i'm still waiting for a written response and full clarification. |
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Post by gloryboy on May 31, 2006 13:59:26 GMT 1
has anyone had any response to queries, satisfactory or not?
i've had none.
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Post by JoY on May 31, 2006 14:15:33 GMT 1
has anyone had any response to queries, satisfactory or not? i've had none. No............no answers whatsoever! |
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Post by BlindWizard on May 31, 2006 20:21:06 GMT 1
I've not had any answers except for FSM ringing me but I said I wanted company answers in writing as these effect financial contractual terms.
The silence is deafening, it says loud and clear that the company feels it can treat advisors however they like and advisors are unimportant. I think many advisors have got the message and voting with their feet.
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