libra
New Member
Posts: 42
|
Post by libra on Mar 7, 2007 23:21:41 GMT 1
Copy of email posted to Advisor feedback today:
Dear Sir/Madame,
I was very disheartened to find out that an order taken in good faith for seven Woodweave blinds, 50% deposit taken with a signature, then fitted, was invoiced only for six blinds.
This error by Hillarys was reported by me, as the customer wanted a complete invoice for all blinds purchased. However the full balance was take (for seven) on credit card and then
remaining invoice to be chased up at head office.
After further investigation on chasing the remaining commission, i was informed that ref E922,, £134.00 was refunded back
to the customer. So in effect getting a blind for free and me loosing the remaining commission. The blind did not have any DOR issues or any complaints what so ever.
If our aim is to sell as many blinds as we can and to up-sell where we can, at this current time with sales needed in the last quarter,,,,,,,, why do i feel like my bat had been broken by the team captain before the game has even started.
I feel the advisor often gets the short end of the stick a little to often
Agent Libra
|
|
|
|
Post by BlindWizard on Mar 8, 2007 0:12:37 GMT 1
Hi
According to the rules changed last year you should be paid the commission on the initial payment:-
Changes to commission payments and charges - effective from 8 May 2006:-
Discounted invoices/Cancellations/Customer payment
Activity
Compensation discount to invoice after original payment in full
Current practice (before 8th May)
Commission paid on final payment only (claw-back)
New practice
Commission paid on initial payment made (no claw-back)
As long as they paid the full amount originally on fitting then you should not have to repay the commission on the refund made. Good luck
|
|
|
|
Post by BlindWizard on Mar 8, 2007 0:25:57 GMT 1
Libra you say "Copy of email posted to Advisor feedback today:" do you mean on Hillarys' forum ?
I went there to post a copy of my reply from here but couldn't find the post on thier forum.
|
|
|
|
Post by RED on Mar 8, 2007 0:55:51 GMT 1
Libra you say "Copy of email posted to Advisor feedback today:" do you mean on Hillarys' forum ? I went there to post a copy of my reply from here but couldn't find the post on thier forum. There is a delay between posting and it actually appearing. It may be an anomaly of the forum they are using or it may be so as postings can be vetted first. You pays your money, you takes your choice. |
|
|
|
Post by BlindWizard on Mar 8, 2007 1:05:30 GMT 1
Libra you say "Copy of email posted to Advisor feedback today:" do you mean on Hillarys' forum ? I went there to post a copy of my reply from here but couldn't find the post on thier forum. There is a delay between posting and it actually appearing. It may be an anomaly of the forum they are using or it may be so as postings can be vetted first. You pays your money, you takes your choice. When I post on there it's shows straight away may be there's a filter that holds posts for vetting that have words like "Commission", "Clawback", "Late", "Missing", "DOR Payment" ... oh I'll leave others to continue the list ;D  ;D  ;D OR May be only some Advisors !! What have you been saying Red to upset them ;D |
|
|
|
Post by RED on Mar 8, 2007 8:59:47 GMT 1
There is a delay between posting and it actually appearing. It may be an anomaly of the forum they are using or it may be so as postings can be vetted first. You pays your money, you takes your choice. When I post on there it's shows straight away may be there's a filter that holds posts for vetting that have words like "Commission", "Clawback", "Late", "Missing", "DOR Payment" ... oh I'll leave others to continue the list ;D ;D ;D OR May be only some Advisors !! What have you been saying Red to upset them ;D I have only posted once and it was nothing but it was delayed between sending it and it actually showing, others have noticed this as well. It could be anything that causes the delay. A bit like e mail, you can send one to the other side of the world and it gets there in seconds or you could send one to your neighbor and it takes six hours. I wouldn't worry too much. |
|
|
|
Post by unclehillary on Mar 8, 2007 20:27:48 GMT 1
Libra you say "Copy of email posted to Advisor feedback today:" do you mean on Hillarys' forum ? I went there to post a copy of my reply from here but couldn't find the post on thier forum. There is a delay between posting and it actually appearing. It may be an anomaly of the forum they are using or it may be so as postings can be vetted first. You pays your money, you takes your choice. Dash! Sir of course said communication was vetted the hierarchy at the towers HQ hired a spin doctor for their attempt at a forum.My learned friend and colleague around the corner has had two posts about the new commission structure up north strangely go missing? I put this to you my learned friends when this advisor gos public it shall be through this media and so shall remain uncensored .I leave you with a poser where are all the FSMs going  |
|
|
|
Post by grumperbear on Mar 8, 2007 21:07:03 GMT 1
The sooner my fsm f*cks off the better.
|
|
libra
New Member
Posts: 42
|
Post by libra on Mar 8, 2007 21:19:40 GMT 1
Libra you say "Copy of email posted to Advisor feedback today:" do you mean on Hillarys' forum ? I went there to post a copy of my reply from here but couldn't find the post on thier forum. |
|
libra
New Member
Posts: 42
|
Post by libra on Mar 8, 2007 21:25:54 GMT 1
Libra you say "Copy of email posted to Advisor feedback today:" do you mean on Hillarys' forum ? I went there to post a copy of my reply from here but couldn't find the post on thier forum. Hi Blindwizzard No not on Hillarys forum, but on the advisor feedback,,,,,,,,Advisor.Feedback@hillarys.co.uk I want it to go to the lions den. Its not worth the bother, cos it will be tossed in the bit anyway. |
|
|
|
Post by brazil on Mar 9, 2007 20:18:42 GMT 1
There is a delay between posting and it actually appearing. It may be an anomaly of the forum they are using or it may be so as postings can be vetted first. You pays your money, you takes your choice. Dash! Sir of course said communication was vetted the hierarchy at the towers HQ hired a spin doctor for their attempt at a forum.My learned friend and colleague around the corner has had two posts about the new commission structure up north strangely go missing? I put this to you my learned friends when this advisor gos public it shall be through this media and so shall remain uncensored .I leave you with a poser where are all the FSMs going Look to the stars my old friend! |
|
;D 
;D 