Post by BlindWizard on Jul 4, 2006 19:50:12 GMT 1
Just a point about using SAM I found yesterday - Did an order of 10 blinds, took a deposit but bad area so told me that it would send it to hq for manual import, hit finish arrow instead of print. So far so good - went back to order to print but didn't have option to view order but did let me in to enter blinds and showed no blinds on order - oh s#*t I thought lost my 10 blinds and what about the deposit ? As the book says don't panic so came out of order not entering anything, went to order list and the order was there but saying it was queued. It was 6pm so IT dept closed so decided to wait till in decent comms area. When it did update the order was then available to view. The point of telling you this is a) don't panic, b) don't re-measure c) don't start entering more blinds d) wait till SAM can do an update then you can check all is well.
I've emiled IT dept as shouldn't be able to go into order and should be a way of printing order.
I've emiled IT dept as shouldn't be able to go into order and should be a way of printing order.
