Database Cleaning ?

[hereticus]

Turned on my SAM this afternoon and on the front page (the one before you even enter the SAM software) is an 'information' box which says ' The application is cleaning its database. Please wait'.

Trouble is, three and a half hours later I'm still waiting !

Tried phoning IT mid afternon but all their phones are off the hook. Left a message on Kevin's answerphone, but no response yet.

Anybody out there know what's going on with my SAM - I've got orders and payments to enter and can't get in.

[paul]

Hi. This problem does occour from time to time.
If you get this message and every time you tap on OK it comes back, you will need to contact ICT. Its a fairly tricky problem so I won't post the method for sorting it here at the moment as it you get it wrong you could loose orders.