Post by farmer on Feb 17, 2006 9:44:36 GMT 1
Am I correct in saying that Sam wont allow out of spec' blinds through the system/
scenario is this,
Called at customer, wants roller blind in the Ashbourne White stripe roller with stle 2, to match existing blind.
(fitted by another company)..... Sam says you cant have style 2..... So I try Vista beige as compromise.
Sam let this one through....mmmmm I thought, sure cant do style 2 on Vista either, but if Sam is the master, then i will go with it..
Gets to fit the blind yesterday, its a style 1. Customer ends up having £50 off to accept the blind, cos there is no other fabric she likes.....(on the advice of the service centre).
2 questions here,
1. If another company can put a shape on, why cant we?
2. Has anyone else had this problem with Sam ??
scenario is this,
Called at customer, wants roller blind in the Ashbourne White stripe roller with stle 2, to match existing blind.
(fitted by another company)..... Sam says you cant have style 2..... So I try Vista beige as compromise.
Sam let this one through....mmmmm I thought, sure cant do style 2 on Vista either, but if Sam is the master, then i will go with it..
Gets to fit the blind yesterday, its a style 1. Customer ends up having £50 off to accept the blind, cos there is no other fabric she likes.....(on the advice of the service centre).
2 questions here,
1. If another company can put a shape on, why cant we?
2. Has anyone else had this problem with Sam ??