Hold downs

[phugly]

Is it just me, or is anyone else having problems getting venetian hold downs. invariably, when I order hold downs on an order ,I recieve sufficient to do half of the order (I'm also getting different types of hold downs in the same order). I have now taken to ordering them on every venetian order now so that I have enough for when I need them

[BlindWizard]

Same here. Seems even worse with sam orders very rarely receive them. Must say though that when I order them as components (30 at a time) they do arrive but allow 2 weeks (must be the bean counters again)

[RhinoNeil]

Im quite new to the company and is good to have found out that there is this site available for my fellow advisors to voice their opinions...Im glad Im not the only one who has trouble getting hold down brackets...even though Ive put HOLD DOWN BRACKETS REQUIRED in the special instructions box on paper orders its very hit and miss if they are sent..I will follow your advice in future and ask for hold down brackets on all my venetian orders in future...thanks......maybe they should change the wording in the special instructions box to....SPECIAL INSTRUCTIONS THAT WILL BE IGNORED lol

[Augustus]

Hi Rhino,

Welcome to the forum. Best thing to do is place a call to HQ service centre ( if you can bare the wait on the phone ! ) and ask for somebody to 'pop' a few sets in a bag and post them direct to you.

P.

[nonails]

Motters Dont get silly now ( as in Sillarys!!) Asking Service centre to send Hold down kits for 15mm metal venetians is like hunting for rocking horse droppings!!
It NEVER happens. Mind you it used to They would pop a few in a jiffy bag overnight.
Now I have been told that is forbidden. Doubtless by a bean counter wearing a "boil-in-the-bag suit--Dont they all.
I compromise and say they are not available--as strictly they are not----If we cant get them then they are not available?

I'd love to help life is too short to wait for hold downs from Sillarys..

Nonails