Joy wrote - ''They said it was not their problem as the drivers were subcontractors''.
I know that you didn't accept this statement and persued your claim, achieving recompense even if it was by other means.
However, on a point of principle, what a totally fatuous comment to come from the company. The deliveries may well be made by sub contractors but they are sub contractors employed by Hillarys to do a job for Hillarys and it is the principal, not the sub contractor, who is ultimately responsible. In this sort of situation your beef is with Hillarys - it is up to them to reach an amicable settlement and then it is up to them whether they wish to pursue a seperate claim against the sub contractor. They cannot, under law, step back from the situation and leave you to claim against the sub contractor.
Fine sentiment, Hereticus, and I applaud it. Maybe you have missed the other fatuous comments which come from Colwick on a regular basis . That was not the first!
It would be a reasonable course to take IF Hillarys was a reasonable Company to try to deal with.
You state " they cannot step back from the situation, and leave you......".....
My friend this is what Hillarys ALWAYS do...
Did they not step back from the committments made following the Forums in the matter of STOLEN COMMISSIONS...
?
You may have been with Hillarys a long time, friend, however they have never shown the slightest inkling of giving the agent the benefit of the doubt, or nowadays even agreeing to meet and discuss.
To challengean FSM is to write your own death warrant regarding leads supply, and to pursue over their heads is suicide..look at what happened to our two friends on the South Coast!!
Hereticus, your loyalty is laudable, and your belief in fair play is commendable, but when the other side is a money-grabbing, back-stabbing shower of lying commission - stealing spawn of Satan, whats the d**n point?
They shaft me and I know it, I shaft them and they don't know it,so when you sup with the Devil you MUST use a long handled spoon.
We are seen as sacrificial lambs to be sucked dry of money and ambition by Risman, Kenny and co ..so while the going is still good, keep shafting them. Its the only way of proceeding they understand.
Blindsfitter
With regards to deliveries.
Thanks Gurish, or "ish" in service centre for getting a pleated roof blind order to us in just over week, to fulfill a fitting promise.
Other than that positive remark, i am back, having stood back just to see if its was just me being negative.
Obviously not.
well how many months is it now since the forum ?
What has changed ?
Absolutely jack nuts.
Still getting the silly adverts 3/99 etc to deal with.
Hammered to death on penalties for mistakes.
threatened by call centre personal, that if we dont go out on service calls we would be fined £20 anyway.
still clearing up after incompetent advisor's that dont last 2 minutes.
Just put 10 grands worth of business through this week, 5 of it self generated.
What extra will i get for doing it ??
Do Hillarys realise the grief they are giving their advisors.
Why are all the advisors jacking in.? 2 more i know of this week.
Why do we feel threatened with no leads if we say anything f.s.ms dont want to hear.
What right have f.s.ms to use as pawns in "their business" to meet their own ends.?
What exactly do they do anyway.?
why does it still take all morning to raise a d.o.r on an easistop where Hillarys have put 2 left hand channels in the box, where i have now got to fund out of my own pocket the re turn of my fitter to refit the thing.
Why are we still getting wrong info on our leads, addresses, times, etc etc.
why are our f.s.ms asking us how are we going to build our business?
Why do WE get asked to mentor new advisors for no financial gain ?
Why cant I compete against the other companies around me selling exactly the same fabrics as I.
Why are we constantly challenged about lead effect, conversion rate, when we are going into price conditioned customers.
How do i win an order where i have to quote 6.5 grand for flame retardant fabric in a school, when the local blind company quote 3 grand.
And before I get the snide remarks, this school has bought from me , yes ME, for 12 years. Unfortunately the local councils policy is now to get other tenders in.
Now these questions aren't necessarily mine to ask, but what has come out of reading the comments from the last month or so.
Hillarys do not seem to communicate any answers. So are they oblivious still ?
Certainly in my area, Hillarys have been "sussed out", mainly due to the ex advisor a.k.a Yorkshire Blinds, spreading the word, along with all the problems caused by nuts advisors, bolloxing up many, many customers belief in Hillarys.
Why cant Hillarys realise this.
Is it time for a restructuring of Hillarys, is it the way forward, taking on a dozen agents a year, and perhaps only 1 sticking it out.
All the job is doing at the moment is grinding you down.
No pleasure in it any more.
We are all sick to the back teeth of scrotum street. All so that hillarys can expand their customer base, and make even more profits, which are certainly not shared out between the dimwits like me who will now NO longer spend hot summer nights in the slums of Huddersfield, getting me car wrecked, just so i can earn £14, and put my f.s.ms bonus up.
probably get a reply with why dont you piss off then from certain folk.
But why should i walk away from a business I HAVE SPENT 16 YEARS building, just because Hillarys won't listen.
Ferkin hell its good to tell im back on here, blood pressure right up.
So come on, has that rattled your cages..........
;D ;D ;D ;D ;D
