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Post by keenasmustard on Jun 9, 2006 17:51:23 GMT 1
as for the arsehole who put ithe dor's in slash his f***ing tyres so the tw*t can't work, its all he deserves No no no much better to remove his tyre valve dust-caps and then place a tiny tiny pebble under each cap and screw it back down. It takes acouple of days for them all to go down..then they never all go down at once, and hopefully two will go down close to each other and he wont have a spare, and when he looks for the cause and removes the dust cap the tiny tiny pebble falls on the ground and the evidence is lost.... id still slash his tyres all 4 and perhaps p*ss in his petrol tank is this a new thread ;D we might get more posting on this subject |
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Post by keenasmustard on Jun 9, 2006 17:53:10 GMT 1
he would obviously make a good fsm he is in the same mould
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Post by greenpesto on Jun 9, 2006 18:28:36 GMT 1
Sugar in the petrol tank works best if you can get past the locking cap!!!
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Post by brazil on Jun 9, 2006 19:41:19 GMT 1
Nice thought ! (Tyres) but there are other ways to skin a cat.
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Post by brazil on Jun 9, 2006 19:42:45 GMT 1
I love the dust caps!
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Post by farmer on Jun 9, 2006 20:54:23 GMT 1
I'm no lawyer but I think if you continue working and know that there is a new contract then it can be argued you are covered under that. Interesting situation. This is why I'm not happy just continuing to work with these new payment and charges terms without then being clarified, I think in law if you continue to work you are accepting them as part of your contract. So if Hillarys change the Contract and tell us we have to accept the new ( better for Hillarys) conditions, then how is it a contract? I might not agree with it, and I certainly do not want to continue with the present situation where nothing is confirmed in writing, and FSM's just blather on and on and end up being right, and "Its only you" mania starts again? --and while I'm at it--" What ever happened to the stolen Commission?  Where does it say inanyones contract that Hillarys can pay us whatever figure they decide and where does it say they can claw-back money 6 weeks after it has been paid, because of a percieved complaint--never investigated and never mentioned to me? / and as for Advisors Forum answers to Questions?? What ever happened to them? ?? Bar Stweards!! Blindsfitter HERE BLOODY HERE. TIME HILLARYS GOT IT ON. TIME IS RUNNING OUT FAST. SUCH A SIMPLE JOB IS BEING COMPLICATED BEYOND BELIEF!!!! |
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filo
Junior Member
Posts: 51
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Post by filo on Jun 9, 2006 22:29:59 GMT 1
Hi
I don’t post much, but it’s not just other advisors stabbing you in back, Got call from service support, asked if I would do an out of guarantee service call on a roller with Hillary’s paying the £15 for doing it, as there only wanted to know more about the fault before deciding what do, I do the call and report back, with a result of them offering to replace the blind as goodwill, I ask about payment and I am told, you’re the original agent so it’s your first DORs and you won’t get paid,
I say- it’s out of Guarantee,
She say- it doesn’t matter it’s your first dors,
I say -but Chris told me you would pay me for my opinion on the fault
She say- well he shouldn’t of said that.
I say- ask Chris is he there.
She says- no it’s is day off; you would have to speak to your FSM.
So be careful on out of guarantee service call where Hillary offers to pay. It might become a first Dors like this.
Filo
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Post by mendipmagpie on Jun 9, 2006 22:30:41 GMT 1
Hi BW
I am also no lawyer but I think that what you are talking about is "Custom & Practice" which used to be applicable to those with no contract of employment after a given time or did nothing about changes that they were aware of .I am not aware that this would apply to us a basically we are sub contractors. Having said that I am not sure where we go from here.
Does anybody know what happened to the agents who were going to take Hillarys to task about these sort of things.
MM
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Post by mendipmagpie on Jun 9, 2006 22:44:33 GMT 1
Hi I don’t post much, but it’s not just other advisors stabbing you in back, Got call from service support, asked if I would do an out of guarantee service call on a roller with Hillary’s paying the £15 for doing it, as there only wanted to know more about the fault before deciding what do, I do the call and report back, with a result of them offering to replace the blind as goodwill, I ask about payment and I am told, you’re the original agent so it’s your first DORs and you won’t get paid, I say- it’s out of Guarantee, She say- it doesn’t matter it’s your first dors, I say -but Chris told me you would pay me for my opinion on the fault She say- well he shouldn’t of said that. I say- ask Chris is he there. She says- no it’s is day off; you would have to speak to your FSM. So be careful on out of guarantee service call where Hillary offers to pay. It might become a first Dors like this. Filo This needs clarification from Hillarys as I was under the impression that DORs are applicable only at time of fitting and after that they are a gaurantee job. Once again no proper info MM |
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Post by BlindWizard on Jun 10, 2006 0:43:18 GMT 1
The letter talks about "Service call outside guarantee. Chargeable to the customer" there is no mention of waht will be done about this case which is a Service call outside guarantee. NOT chargeable to the customer.
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Post by JoY on Jun 10, 2006 8:19:52 GMT 1
Hi I don’t post much, but it’s not just other advisors stabbing you in back, Got call from service support, asked if I would do an out of guarantee service call on a roller with Hillary’s paying the £15 for doing it, as there only wanted to know more about the fault before deciding what do, I do the call and report back, with a result of them offering to replace the blind as goodwill, I ask about payment and I am told, you’re the original agent so it’s your first DORs and you won’t get paid, I say- it’s out of Guarantee, She say- it doesn’t matter it’s your first dors, I say -but Chris told me you would pay me for my opinion on the fault She say- well he shouldn’t of said that. I say- ask Chris is he there. She says- no it’s is day off; you would have to speak to your FSM. So be careful on out of guarantee service call where Hillary offers to pay. It might become a first Dors like this. Filo This needs clarification from Hillarys as I was under the impression that DORs are applicable only at time of fitting and after that they are a gaurantee job. Once again no proper info MM According to Hillarys "bible"....... DOR stands for Defective On ReceiptDOR's according to the bible #If a mis-measure has occured. #If a flaw is found in the fabric. #If a fault appears within 2 weeks of the fit. # If a blind is received incomplete or faulty. That's last one's interesting...if it's recieved incomplete...no brackets, hangers, weights, hold-down brackets etc...then it's a DOR according to Hillarys.  |
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Post by brazil on Jun 10, 2006 9:16:28 GMT 1
Alan, have you complained to TV about this. He is on a mission to cut DORS like this & should bollock the other agent for this as to quote his words to me " Always speak to the original advisor first & get the full story". A job I am going back to for another new agent is being done as goodwill. Strike while the iron is hot! Hi Alan, TV is investigating. I have faxed my measurements to him and he has asked Br*n to fax his. When I measure for a roller I deduct 2mm and order it as recess. I would be intrigued to see his ! |
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Post by greenpesto on Jun 10, 2006 10:40:20 GMT 1
As far as 'Filo's' dilemma is concerned it should be simple!
He has met with the company's criteria & completed the job.
12 Months have passed with no faults showing on this order.
It is the company's 'Good-will' that this blind is being changed, therefore, the company MUST pay whoever they send out to do the job.
As 'Joy' says ... DOR is Defective On Receipt ... NOT Defective After Gaurantee!!!!!
As it stands they are currently penalizing 'Filo' for a company decision.
A better solution may have been to tell the customer that they will need to pay the Advisor for his time but the company would replace the item as 'good-will'.
Very simple!!!!!
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blindsfitter
Junior Member
"I do this because its a service to mankind-not because I like doing it"--Al. Pierpoint , hangman.
Posts: 75
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Post by blindsfitter on Jun 10, 2006 14:04:48 GMT 1
Don't think I'll get on the wrong side of you blindfitter you sound like you have experience of this  Too many years as a member of Her Majestys finest where the Government teach you how to be a real s**t, not the pretendy wee s**ts we have in Colwick. The dust cap trick is still used by certain people whom I have taken ale with to slow down someone you want to trail ( not tail) over a longer period, specially where his vehicle is superior to yours ( which youve probably nicked!) The joy is you can just keep doing it and doing it..... used it many times in "foreign parts" ( no not Nottinghamshire!!) Blindsfitter |
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