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Post by RED on Sept 19, 2006 18:01:39 GMT 1
Has any one else had a problem with louvers not closing properly. I dont mean at the rail but at the bottom.
They close OK at the top but to-wards the bottom they are open and as much as an inch or more in some cases. The longer the drop the more the gap. Not all blinds, just maybe 1 in 6. No specific fabric either. I have had another 2 today.
Or is it just me.
Red
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Post by RED on Sept 19, 2006 18:35:09 GMT 1
Has any one else had a problem with louvers not closing properly. I dont mean at the rail but at the bottom. They close OK at the top but to-wards the bottom they are open and as much as an inch or more in some cases. The longer the drop the more the gap. Not all blinds, just maybe 1 in 6. No specific fabric either. I have had another 2 today. Or is it just me. Red No its not just you. I've had the same problem only today, the fabric was maple (nice !) it closed ok one way, but close it in the other direction and you could see down the street, and get your hand through the gap. I've also had this on occasions before  Anyone able to explain? This happened once before to me. What I found was that the part where you clip the ballast chain on was manufactured around 1mm smaller than normal so the chain did not move freely and it hooked itself up. I told Hillarys and it was sorted after about 3 months. It is possible this is what is happening again. I found the only solution was to replace all the weights, and not with new ones from Hillarys but old ones if you have any. I would report it but cant go through all that hassle again. Red |
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Post by gloryboy on Sept 19, 2006 18:36:22 GMT 1
i've also had this mostly 'lace and maple or acacia'
i've been told that it is caused by cutting with blunt blades. not sure of the facts on this.
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Post by grumperbear on Sept 19, 2006 20:01:41 GMT 1
l always thought it was because they came rolled up, and that was the natural curve when un-rolled. l've been telling the customers that they will hang straight after a few days, no one has ever come back to me.
Some times l have really bad static on the odd louvre when in the open position, sticks to the wall or another louvre.
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Post by farmer on Sept 19, 2006 20:08:54 GMT 1
Has any one else had a problem with louvers not closing properly. I dont mean at the rail but at the bottom. They close OK at the top but to-wards the bottom they are open and as much as an inch or more in some cases. The longer the drop the more the gap. Not all blinds, just maybe 1 in 6. No specific fabric either. I have had another 2 today. Or is it just me. Red Yes, Lace Willow Pollen, Colorado Sand, and Acacia Caramel, are the culprits in this last week. Is it fabric twist, ot these new crappy headrails, where incidentally i have attented 5 yes 5, service calls, where the cord has slipped off the pulley at the non control end, and got trapped between the plastic housing and the channelling, thus the louvres will not move, ARE YOU READING THIS KEVIN SALMON. Has this happened to anyone else, or as usual, Is it just me.? Leads so far this week 6, order value, just made a grand. Tommorow 1 sales call Lpm, and 2 service calls, (prpbably for the above reason) between 6 & 9. Thats going to pay the mortgage (not). So ive no reason to be concerned then/ |
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dolly
Full Member
Posts: 243
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Post by dolly on Sept 19, 2006 20:27:30 GMT 1
I agree with Farmer if you look down the thin edge when blinds are open they badly twist in one direction, so as you close them one way they are fine but the other the gap is terrible. But they must always straighten out as i never had to DOR them at a later date after telling customer. Regarding the headrails now the cord isnt thread through holes its very easy for it to get caught. On a split blind when new it always gets stuck in the middle support carrier and have to poke it out with a screwdriver.  |
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Post by greenpesto on Sept 19, 2006 21:54:10 GMT 1
Don't panic with regards the static ... you will find that on most occasions the customer has cleaned the windows.
It is usually at its worst with a cleaner like Windowleen rather than just soap & water.
Static directly from the fabrics straight out the box is rare. Sometimes it can come from a static charge off the carpet.
On the subject of jammed cords ... I too find the centre of forward carrier to be the worst for snagging the cord.
These are straight out the packing so it is either caused by careless threading during manufacture or it is the cord bouncing around during delivery.
Have you also noticed that on the Delta 7 H/rail that the end louvres don't align very well when you have the final 2 or 3 louvres over-lapping by more than approx 2" ( 50mm )?
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Post by pyramid on Sept 20, 2006 17:47:49 GMT 1
Lace willow giving trouble.Took about three DOR's and several 'it'll be allright in a couple of days' to sort out.Fortunately it was a very understanding and patient customer.
Unlike the guy who thought his partner had overpaid for the Warwick louvres that were full of static (caused by putting them down on a brand new synthetic carpet, there was no other furniture in the room) never stopped moaning.
Gee, I thought it was only me!
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reginald
Junior Member
agent 27 years
Posts: 70
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Post by reginald on Sept 20, 2006 21:39:36 GMT 1
I have always thought that "twisting" louvres was caused by fabric that was cut on a "bias" by that I mean that the blade has not run up the weave but cuts across them diagonally. This is something that any reasonable quality control would spot on receipt of the fabric at the factory,but then does sillarys really have any QC???
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dolly
Full Member
Posts: 243
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Post by dolly on Sept 20, 2006 21:49:43 GMT 1
I have always thought that "twisting" louvres was caused by fabric that was cut on a "bias" by that I mean that the blade has not run up the weave but cuts across them diagonally. This is something that any reasonable quality control would spot on receipt of the fabric at the factory,but then does sillarys really have any QC??? I think this weeks mailer said it all that they have that many DOR,S going back they only check so many. I fitted a large 50mm wooden today it was 15mm short (approx 1 slat less) but still had a "checked" sticker in the headrail. To them its probably more cost effective to have DOR,S re- made then to employ people to check and reduce them, sadly for us. It costs us more money and time though for us to go back unpaid. But this is an old grind. |
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dolly
Full Member
Posts: 243
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Post by dolly on Oct 6, 2006 22:27:51 GMT 1
Has anyone else fitted some DEWDROP CREAM lately? I have had to offer customer an alternative choice. I have had to DOR three sets of louvres because where they are bonded top and bottom, instead of being flat they are all lumps and bumps. Not a best seller i know but has anyone else had this? Hillarys dont seem to have done anything regarding it as usual. |
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Post by RED on Oct 6, 2006 22:52:08 GMT 1
Has anyone else fitted some DEWDROP CREAM lately? I have had to offer customer an alternative choice. I have had to DOR three sets of louvres because where they are bonded top and bottom, instead of being flat they are all lumps and bumps. Not a best seller i know but has anyone else had this? Hillarys dont seem to have done anything regarding it as usual. Yes, I did some a few weeks ago and as you say, full of lumps and bumps. The blinds that is not me. Oh well maybe a few lumps and bumps but not many for my age. ;D Red |
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