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Post by BlindWizard on Mar 2, 2006 11:14:02 GMT 1
I dutifully send signed SAM orders stapled to end of day report every week (print report for week). Who does this and who doesn't bother, I'm I wasting my time ?
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Post by phugly on Mar 2, 2006 11:36:34 GMT 1
I send a copy of the signed order but dont bother with end of day report. I just view this on SAM for my own reference
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Post by JoY on Mar 2, 2006 11:41:04 GMT 1
I have never sent SAM orders, receipts or end of day reports...... and have not been asked for them.  I keep anything the customer has signed.... SAM receipts or order forms where they sign to say they are aware of gaps etc... ;D |
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Post by RED on Mar 2, 2006 11:54:06 GMT 1
I just send one end of week print out with all cheques attached and keep one signed copy from the customer for reference if needed in the future. If I sent this off it would get lost and I would have no way of proving how the customer paid either the deposit or the balance.
Red
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Post by greenpesto on Mar 2, 2006 15:14:19 GMT 1
I have never sent E.O.D.'s off!!!
I was sold this system on the basis that we do not need paper as everything was done electronically.
I sometimes put the receipt through the fax machine to have something to staple a cheque or payment slip to.
I have the signed copy that Hillarys can have should they have to go to court with the customer but other than that everything stays with me.
JoYnMik have the right idea .... conversations about gaps or coverage should ALWAYS be noted on any copy whether SAM receipt or written order. Customers can't argue with whats written.
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