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Post by Augustus on Jan 7, 2006 23:45:32 GMT 1
I was trying to do something and wiped some posts ! Hope it wasn't too important !  P. |
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Post by pyramid on Jan 8, 2006 16:07:53 GMT 1
Motters , I was looking for a post by Bez about the recent quality problems, in which he made reference to contract customers being more fussy than advisors about quality. Perhaps he could post again because this sounded to me as if a two-tier system may be in use.(I wanted to raise this as a topic for the meeting)
I apologise in advance if I've got the wrong of the stick.
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Post by desmorse on Jan 8, 2006 16:31:00 GMT 1
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Post by pyramid on Jan 8, 2006 17:02:35 GMT 1
That's the one, thanks again , gvm .Still looks a bit like two-tier quality.
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Post by JoY on Jan 8, 2006 17:05:09 GMT 1
That's the one, thanks again , gvm .Still looks a bit like two-tier quality. I'm pretty sure Sharif was joking...... |
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Post by desmorse on Jan 8, 2006 17:16:50 GMT 1
having worked in office and factory refurbishment, I think Sharif is just saying that these customers tend to be more picky, and more likely to reject product, than many domestic buyers. Often a middle or junior manager is upgrading offices for directors or even showrooms, and the last thing they want is to be told they're not up to standard, so they reject for the slightest reason. I've often told domestic customers I'm not happy with something I've just fitted, and they can't see what I'm talking about. So I think the product is made the same, it's the customers that have different standards. That's the one, thanks again , gvm .Still looks a bit like two-tier quality. I'm pretty sure Sharif was joking...... |
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