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Post by JoY on Oct 12, 2005 21:04:26 GMT 1
We have had 2 roof blind orders outstanding for several months because we could not get any response, help or advice from Hillarys..... Having finally, personally, asked another (more experienced) advisor to take a look the problems have been solved, (by a bit of cutting and tweaking,) and invoices paid. There seems to be little, or no back up, from roof blinds. You are just left to muddle through on your own. A BIG THANK YOU TO "BEAUCHAMP" for his help on this. No points to "Hillarys " for their help!! PS See proverb below....!!!!!
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Post by Augustus on Oct 12, 2005 22:12:12 GMT 1
Unfortunatly there is now no back up from HQ if you have a problem in the field.
Micheal does a great job at HQ and I always have time for him, but if we have a problem we are on our own.
I remember back to my first job doing a 20mm.
It was worth £3500 with shapes and alsorts, I hadn't been given any training or even anything more than a few 'pointers' over the phone.
They were to get somebody to come down and help me get the first ones started but they didn't show.
I spent the best part of an hour looking for 'dohnuts' !
It did get done ( over two vists ) but I've not really been a fan of them since.
P.
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