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Post by desmorse on Apr 8, 2007 12:35:28 GMT 1
I've been doing this for around 4 years now, it's not been without it's problems but I reckon 99% of fit dates are met. Due to an impending change of areas and days covering them I stopped doing this a couple of weeks ago ............ what an absolute pain in @rse  check through what I've got and work out most economical route ring customers, first one not in, leave message - do I continue booking rest in or wait for call back? customers forgetting date on order is for system only and ringing h/o asking why I'm not there customers chasing me customers chasing h/o chasing me offering customer a date, they can't do it so demand a date when I'm not in their area customers taking date but insisting on a specific time rather than 3 hour time slot. I just can't see why some of you still do this. Do you like hassle and loads of phones calls? Just look at your diary when you take an order, see when you're close to them in 3-4 weeks time, book them in then and there - JOB DONE LIFE'S EASIER  |
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Post by grumperbear on Apr 8, 2007 12:48:32 GMT 1
l never book a fitting at time of sale. When l get the blinds we then phone them and book a fitting. My area is no more than 8 miles by about 5 miles. lf you are covering a far larger area then it may well be better to book a fitting in as you do.
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Post by Blind Scout on Apr 10, 2007 12:58:32 GMT 1
I've been doing this for around 4 years now, it's not been without it's problems but I reckon 99% of fit dates are met. Due to an impending change of areas and days covering them I stopped doing this a couple of weeks ago ............ what an absolute pain in @rse Agree. I book 2 weeks after sales visit (3 for wood ven) and only occasionally had problems. Customers have called me direct to re-schedule, but I ask them to do so if something crops up unexpectedly. And I have even had Hillarys on saying blinds due for fitting that week, have missed the van run, asking if it can be re-scheduled or if I needed a courier delivery. I use 2 weeks (I know it supposed to be 15 days) but some locations that are at distance are only visited on some days of the week, so if I could be selling, in that area, do the fits in the same period. The only problem I may have is converted quotes; I don't always get informed of the sale, and quotes don't put it into the diary, even though they know how long the fit will be. (indicated time required on SAM, if quote left). So I have to keep an eye out for unexpected blinds on the delivery, that may also show on the tracking report. Works for me, although I must admit, I much preferred the old way of putting fits into the diary while slotting in appointments from direct calls. But that ain't going to happen again. |
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Post by ringworm on Apr 12, 2007 21:13:07 GMT 1
l never book a fitting at time of sale. When l get the blinds we then phone them and book a fitting. My area is no more than 8 miles by about 5 miles. lf you are covering a far larger area then it may well be better to book a fitting in as you do. I am a newbee and was told that the local advisor would help me with my fits as I have loads.I did not book any at the time I sold them because of this ,but now he has refused to help me >:(saying I have taken his work  .Can any of you advise me how I can book these around my salescalls I get about 30 a week. Until my f s m sees this chap Im on my own and after spending a week of my time in training im eager to earn money but it seems im on my own now.How do you cope any advice would be appreciated . Also are any of you on the Shutters course in may or the roof course in early june if so we could meet up. |
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Post by docklyn on Apr 12, 2007 21:18:14 GMT 1
l never book a fitting at time of sale. When l get the blinds we then phone them and book a fitting. My area is no more than 8 miles by about 5 miles. lf you are covering a far larger area then it may well be better to book a fitting in as you do. I am a newbee and was told that the local advisor would help me with my fits as I have loads.I did not book any at the time I sold them because of this ,but now he has refused to help me >:(saying I have taken his work .Can any of you advise me how I can book these around my salescalls I get about 30 a week. Until my f s m sees this chap Im on my own and after spending a week of my time in training im eager to earn money but it seems im on my own now.How do you cope any advice would be appreciated . Also are any of you on the Shutters course in may or the roof course in early june if so we could meet up. Why should anyone want to help you mate we have done things the hard way if my fsm told me to help you id tell her to get stuffed.Ive just found out we have two new agents arriving in our area soon well bad luck to both of them i say  |
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Post by highwayman on Apr 12, 2007 21:48:53 GMT 1
Well it appears that Ringworm has reappeared under the new name of Keentolearn. So much for not coming near this forum again! It seems like you have taken on far too many sales appointments. OK for your first couple of weeks but then the fits catch up with you. There is no way any experienced adviser will just do fittings for you if you are taking work off them. You need to do them yourself. If you stay around long enough to get well established then perhaps you could look to taking on a fitter yourself as your business expands sufficiently. Start small and build up slowly as your confidence grows.
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Post by desmorse on Apr 12, 2007 22:29:58 GMT 1
You've got the orders, you must find time to fit them - after all you are a salesman/fitter I presume? Ring the customers, agree fit dates, get them put in your diary, fit the blinds and then that wonderful thing call commission appears, as if by magic. In future, book your fits as sale, allowing at least 3 weeks, not 15 days, and you, not your fsm, will be managing your business. When I joined Hillarys in 1800 and something, well 18 years ago but it feels longer, I was doing £2+k/week selling and fitting part time. It's your business, you've got to manage it. And I wouldn't be too eager to get someone else to do your fits. If someone took all my leads I'd do their fits for them happily, but I'd mark up half the invoices "pay full commission to ....." with my account details, and I'd find reasons to DOR the rest as mismeasures, costing you £20/blind. And highwayman, you took the words out of my mouth |
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Post by ringworm on Apr 13, 2007 16:51:35 GMT 1
Well it appears that Ringworm has reappeared under the new name of Keentolearn. So much for not coming near this forum again! It seems like you have taken on far too many sales appointments. OK for your first couple of weeks but then the fits catch up with you. There is no way any experienced adviser will just do fittings for you if you are taking work off them. You need to do them yourself. If you stay around long enough to get well established then perhaps you could look to taking on a fitter yourself as your business expands sufficiently. Start small and build up slowly as your confidence grows. Thankyou that helps  |
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.Can any of you advise me how I can book these around my salescalls I get about 30 a week.
