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Post by lukan61 on Nov 27, 2005 15:19:29 GMT 1
No matter what the FSMs say taking the sample bag into the customers house is not the best way. Beleive me Ive tried it  All it does is gets shocked stares & comments like"Moving in are we?", What Ive done is Bought an Aluminium Pilot case & put Vert, Roller & venetian samples in it. I find that sufficient for 85% of calls  [glow=red,2,300][/glow] |
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Post by Blind Scout on Nov 29, 2005 13:05:59 GMT 1
I don't even have a blue trunk. I do have a Maroon bag, that used to carry all the books and samples. However, that too is now in the garage along with a brand new maroon bag.
The books were in the back of the car in the bag, and I took a leather zip case with the price table and order pads etc, along with the book for the customers required choice. However, with the intro of SAM, a better solution was required.
I had a pilot case from my previous job. It now holds Vert incl PVC, Rob and Ven, measure, clipboard, Printer and 3 short samples of vert rails to show colours wh, be, bn, in fact the sales kit. If I know cust reqs other product, I carry in, else go back to car. Much lighter and easier to go through doors. Still use the leather zipup for the paperwork.
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Post by Blind Scout on Nov 29, 2005 13:12:24 GMT 1
PS, at last team meet FSM mentioned Hillarys are looking at a new trolly style bag. No doubt to get us all to carry every product into every call. Had thought at one time of buying a mobile shop style van, and fitting out with hanging samples, then getting customer in to choose. Hillarys at one time had a caravan that was to be used outside Big Sheds, unmanned, but maintained by the local agent for such things as brochures, with a call facility to HO to book an appointment with agent. Wonder what happened to that one.
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Post by greenpesto on Nov 29, 2005 13:34:57 GMT 1
Having been involved in high pressure selling prior to working with Hillarys I can say with confidence that you should seek to give the customer what they want & to keep options to a minimum. Too much choice results in customers becoming confused & then not giving you the order.
Golden Rule .... KEEP IT SIMPLE!!!!!!!
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Post by hereticus on Nov 29, 2005 17:59:59 GMT 1
No way would I ever use a trolley bag to take all samples into a customer - might as well work for Kleeneze or Betterware (apologies to anyone out there who's done so) - I don't want to look like a broom and brush salesman.
Anyway, what about steps, blocks of flats, gravel drives, etc - just not practical.
Only answer is to keep sample bags as light as possible, and to always carry what you use most often, returning to the car for other samples.
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BEZBOZNY
Junior Member
Stressed....treat yourself, let it out!!
Posts: 85
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Post by BEZBOZNY on Nov 30, 2005 14:23:20 GMT 1
Well after some thought and a bit of inventive testing I have come up with the prefect solution for the sample bag issue...........oh and as a side bonus it also addressess the 'workwear issue'. What you will need to complete the solution are: 1. A full selection of samples 2. A sewing machine 3. Someone that can actually use a sewing machine. Instructions: Simple, see example below...........  You can laugh now!!! ;D ;D ;D ;D ;D ;D |
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Post by RED on Nov 30, 2005 14:27:10 GMT 1
Very good Bezbozny
In another year or so we may well be dressing like that.
I know we probably already look that that to our customers anyway.
Red
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Post by Blind Scout on Dec 1, 2005 0:14:03 GMT 1
You forgot the webbing or toolbelt, to hold tape measure, SAM, Printer, Drill and Screwdriver, then you will be able to fit her 3 for 99s, while the customer is choosing her extra blinds at 25% off, and I didn't see the brush stuck where the sun dont shine, to clean up afterwards.
I liked it, I liked it, but don't let the board see it, I'm not wearing that uniform.
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Post by mayfield87 on Dec 3, 2005 16:29:49 GMT 1
I am new Guy 4 weeks on the Job( sorry running my new business) so still doing things by the book. However I think there is a health and safety issue, if you bring in the bag with sample books, sample blinds, sample brackets for demo/ measuring,tape, orderpads etc etc, I have weighed my bag it comes to 23kg. Lugging this round corners on flights of steps to flats etc would be "risk assessed" to two people handling on some jobs I have worked at. Not sure where I will put SAM when I get him in a few weeks!
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miss measure
Junior Member
?20 bloody pounds its cheaper at BQ
Posts: 72
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Post by miss measure on Dec 3, 2005 16:40:10 GMT 1
lugging bags will be least of your worries wait till you get your dors ;Dseriously though i dont take my bags to calls not many of us do and i take 7k a week dont worry just save bag carring for a fsm visit |
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Post by 1234global on Dec 15, 2005 21:15:32 GMT 1
if hillarys send me a trolley bag i,ll give it to the paperboy why are we paying these clowns to come up with silly ideas to fit an equally silly scheme they have dreamed up as proved by 3 for 99
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Post by greenpesto on Dec 15, 2005 23:50:16 GMT 1
Ever tried getting a sample bag through those narrow double doors in some porches?
Even then the doors can't open fully due to a step just inside.
OR through a child's safety gate? .... they are lethal!!!!!!!!
Have you noticed when Sillarys give us a run down on the weight of the bags they NEVER include paper order pads or brackets for measuring bays or conservatories? .... Thats another
2kg there!!!! What if a customer wants to see an actual blind too?!!!!!....... thats another bag full !!!!
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*Star*man*
Full Member
Advisor with some experience - UK
Posts: 171
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Post by *Star*man* on Dec 16, 2005 1:03:14 GMT 1
if hillarys send me a trolley bag i,ll give it to the paperboy why are we paying these clowns to come up with silly ideas to fit an equally silly scheme they have dreamed up as proved by 3 for 99 Trolley bags? That'll be £35 in Hillary's coffers then! |
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rossk
New Member
Posts: 10
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Post by rossk on Dec 16, 2005 16:59:44 GMT 1
Hi
I cannot agree with your views on not showing your customers the full range. The sample bag is your best sales aid as it is a great icebreaker and shows your customers that we have an extensive range.
The current bag is being redesigned to reduce its size and to make it easier to manage. Its weight has been reduced over the past 2 years as new sample books have been distributed. Over 7 kg of weight has been removed so that it is now below 15kg.
I recommend that you try using it for a while. Your lead effect will increase and so will your commission earnings.
I am managing the new sample bag project and so all suggestions and ideas would be very welcome.
Regards
Ross Kenney
Regional Sales Manager
07770 646894
ross.kenney@hillarys.co.uk
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Post by glen on Dec 16, 2005 18:03:14 GMT 1
The overall weight you refer to is that including measuring stick, tape measure, all brackets for measuring & order pads  I do take bag into every call (grovel grovel NOT!!!  ) because mainly everything is to hand verts,ven, rollers & roman. Pleats & woodweave stay in van, I find this easier than trailing back and forward for other samples and brackets etc. A A4 size zipper compartment would be handy for order pads (SAM might blow up), pencil & pen holders and some smaller zippered compartments for holding brackets. A scantily clad page 3 model  to help carry and fetch would also be nice ;D  |
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All it does is gets shocked stares & comments like"Moving in are we?", What Ive done is Bought an Aluminium Pilot case & put Vert, Roller & venetian samples in it. I find that sufficient for 85% of calls 
[glow=red,2,300][/glow]
) because mainly everything is to hand verts,ven, rollers & roman. Pleats & woodweave stay in van, I find this easier than trailing back and forward for other samples and brackets etc.
to help carry and fetch would also be nice ;D 