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Post by plymouth on Jan 14, 2006 23:12:18 GMT 1
had a customer freek out when i fitted 9 of them
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amberley
New Member
Advisor 5 years
Posts: 49
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Post by amberley on Jan 21, 2006 0:34:12 GMT 1
Anyone know how to realign the louvres on a curved vertical? Blind was fitted about 2 years ago but somehow the customer has got them out of line - its a split bunch and whilst each half is in line with each other they are not in line with the other side.
The usual trick of pulling the cord a bit harder does not work - with or without louvres on - you don't get the clicking rachet sound you get with a straight headrail.
Next question - if a new headrail is necessary anyone know how to price it?
Thanks to anyone who can help.
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Post by RED on Jan 21, 2006 0:50:33 GMT 1
Anyone know how to realign the louvres on a curved vertical? Blind was fitted about 2 years ago but somehow the customer has got them out of line - its a split bunch and whilst each half is in line with each other they are not in line with the other side. The usual trick of pulling the cord a bit harder does not work - with or without louvres on - you don't get the clicking rachet sound you get with a straight headrail. Next question - if a new headrail is necessary anyone know how to price it? Thanks to anyone who can help. Hi Amberley If its one of the old style curved then its probably the star bar that has twisted out of shape. Not a lot you can do with that and Hillarys wont service them either as they have no parts in stock now. Red |
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Post by greenpesto on Jan 21, 2006 2:56:39 GMT 1
I agree with Red, ... it is most likely the 'star bar'.
As far as costing a replacement H/rail ... DON'T!!!!! ... The larger H/rail used on the newer version will mean that the louvres won't fit.
If you are replacing a new H/rail type on a 'like for like' basis then the best way to cost them is Price Beater or Price Table 1 for same width & drop & then halve the price. You can always charge more if you can get away with it. It's your time & effort after all.
If your sizes are 'off' slightly to the original you may find the new one will require more louvres, so be careful.
Personally, I'd not go down this route & would rather try to re-sell them a new blind.
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Post by grumperbear on Jan 21, 2006 11:21:00 GMT 1
l realigned the louvres on a curved vertical blind last Thursday.
l could not do it by pulling the control cord as the cord has joining links as stops.
But l managed to realign abot 20 louvers just by turning the tops of the louvers by hand.
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Post by rappers on Jan 21, 2006 17:47:12 GMT 1
The correct way to realign louvres is to twist them to the right place by hand, pulling the chain harder won't work. Referring to the comments about replacing an old type curved with a new type, It works perfectly. I did one this week, it had the correct number of carriers (though I rang Service Support first to check - they have a chart on the system). Fitting curved verticals can be achieved single handedly by several methods. If it's not too big, get all the brackets up (preferably face fit brackets) BUT TURN THE TOP FIT CLIPS WITH THE THUMB PLATE FACING THE ROOM, this makes it much easier to clip the rail in and click it up. If it's too big to handle, tie one end (or two ends) with zip ties, then fit from the middle outwards.
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amberley
New Member
Advisor 5 years
Posts: 49
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Post by amberley on Jan 22, 2006 11:58:33 GMT 1
Thanks to all who responded to my query about realigning louvres. It is a new style headrail by the way and I thought I had tried to twist them individually back by hand but now I know this is the way to do it I'll have another go.
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Post by pyramid on Feb 20, 2006 21:28:22 GMT 1
Quoted for a curved vertical today, the local competition had told her they are not reliable. I said that ours were totally reliable (I suspect the competition don't do them so are trying to put her off ) So are they without problems? The one blind is over £300 so would like to get the job but without holding my breath on quality.
Also a patio door and conservatory in the future.
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Post by mendipmagpie on Feb 20, 2006 21:41:23 GMT 1
I always tell customer that we are not the cheapest but the best,three piece rail,tyr to explain to them with the benifits over the one piece competitor. U p to now not too many probs and a nice little earner.
Does anyone know how to price the h/rail on its own ?
MM
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Post by golfsthegame on Feb 20, 2006 22:21:40 GMT 1
If you go into curved verticals in the drop down for product there are options for 89mm or 127 mm curved headrails
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Post by farmer on Feb 20, 2006 22:35:08 GMT 1
Quoted for a curved vertical today, the local competition had told her they are not reliable. I said that ours were totally reliable (I suspect the competition don't do them so are trying to put her off ) So are they without problems? The one blind is over £300 so would like to get the job but without holding my breath on quality. Also a patio door and conservatory in the future. Pyramid.............sell these with confidence. the new system is brilliant. Never had a problem with any since this system was introduced.....................see positive !!! ;D |
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Post by gloryboy on Feb 20, 2006 22:38:20 GMT 1
these are very good! and always found Washington curved dept. very knowledgable and helpful, i always feel very confident selling these. sh*t they're probably next on the penny pinchers attack list!  |
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Post by iansue on Mar 28, 2006 21:14:18 GMT 1
I have just had a curved returned from repair (new system , and haven'T unpacked it yet!) but the problem was the louvres not rotating. The "curtain wire" bowden cable inside the segmented star bar was not being gripped by the allen screws at either end, allowing the control cog to turn but the segments would not grip each other.
Anyone else had one like that?
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